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RMX 2000 Administrator's Guide - Polycom Support

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Chapter 15-Gateway Calls<br />

15-14<br />

10 For a gateway IVR Service, select the audio file for the following<br />

message types:<br />

Table 15-1 Conference IVR Service Properties - Gateway General Voice<br />

Messages<br />

Message Type Description<br />

Enter Destination<br />

ID<br />

Incorrect<br />

Destination ID<br />

Prompts the calling participant for the destination<br />

number. Default message prompts the participant<br />

for the conference ID (same message as in the<br />

Entry Queue IVR Service).<br />

If the participant entered an incorrect conference ID<br />

(in gateway calls it is the destination number),<br />

requests the participant to enter the number again.<br />

Dial Tone The tone that will be played to indicate a dialing<br />

tone, to let the calling participant enter the<br />

destination number.<br />

Ringing Tone The tone that will be played to indicate that the<br />

system is calling the destination number.<br />

11 When defining a gateway IVR Service, it is recommended that the<br />

Roll Call option remains disabled.<br />

12 Click the Video Services tab.

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