RMX 2000 Administrator's Guide - Polycom Support

Appendix B-Alarms and Faults
Table B-1 Alarms (Continued)
Alarm Code Alarm Description
Product Type mismatch. System is
restarting.
Recording device has disconnected
unexpectedly
B-12
The user is alerted to a mismatch between the product
type that is stored in MCU software and the product type
received from another system component.
In such a case the system is automatically restarted.
Red Alarm When a certain timeout will be reached (after startup),
MCMS will go over the configured Spans. A configured
Span that is related to nonexistent card – will produce a
'RED_ALARM' Alert. Similarly on HotSwap: if an RTM
card (or an MPM that has an RTM extension) is
removed, MCMS will go over the configured Spans. A
configured Span that is related to the removed card – will
produce a 'RED_ALARM' Alert.
Resource process did not receive the
Meeting Room list during startup.
Resource process failed to request the
Meeting Room list during startup.
Without the Meeting Rooms list, the system cannot
allocate the appropriate dial numbers, Conference ID
etc. and therefore cannot run conferences
Without the Meeting Rooms list, the system cannot
allocate the appropriate dial numbers, Conference ID
etc. and therefore cannot run conferences
Restore Failed Restoring the system configuration has failed as the
system could not locate the configuration file in the
selected path, or could not open the file.
Restore Succeeded Restoring the system configuration has succeeded.
Reset the MCU.
Restoring Factory Defaults. Default
system settings will be restored once
Reset is completed
Default system settings will be restored once Reset is
completed.
RTM ISDN card not found RTM ISDN card is missing.
RTM ISDN card startup procedure error The RTM ISDN card cannot complete its startup
procedure (usually after system reset)
Secured SIP communication failed