RMX 2000 Administrator's Guide - Polycom Support

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Appendix D-Ad Hoc Conferencing and External Database Authentication D-6 application it must be configured to access the external database for authentication. • An Entry Queue IVR Service configured with the appropriate audio prompts requesting the Conference ID and configured to access the external database for authentication. • Create a Profile with the appropriate conference parameters and the appropriate Conference IVR Service assigned to it. • An Ad Hoc-enabled Entry Queue with the appropriate Entry Queue IVR Service and Conference Profile assigned to it. • An external database application with a database containing Conference IDs associated with participants and their relevant properties. • Define the flags required to access the external database in System Configuration. For more information, see "$paratext>” on page D-13. Conference Access with External Database Authentication The MCU can work with an external database application to validate the participant’s right to join an existing conference. The external database contains a list of participants, with their assigned parameters. The conference password or chairperson password entered by the participant is compared against the database. If the system finds a match, the participant is granted the permission to access the conference. To work with an external database application to validate the participant’s right to join the conference, the Conference IVR Service must be configured to use the external database application for authentication. Conference access authentication can be performed as: • Part of the Ad Hoc conferencing flow where the participants must be authorized before they can enter the conference created in the Ad Hoc flow • Independent of Ad Hoc conferencing where conference access is validated for all conferences running on the MCU regardless of the method in which the conference was started. Conference access authentication can be implemented for all participants joining the conference or for chairpersons only.
Polycom RMX 2000/4000 Administrator’s Guide Conference Access Validation - All Participants (Always) Once the conference is created either via an Ad Hoc Entry Queue, or a standard ongoing conference, the right to join the conference is authenticated with the external database application for all participants connecting to the conference. IP Endpoint IP Endpoint IP Endpoint 9251000 925DefaultEQ 9251000 MCU Prefix in Gatekeeper - 925 Network MCU 1001 1001 Figure D-3 Conference Access - Conference Password validation with External Database Application Joining the conference entails the following steps: • When the conference is started (either in the Ad Hoc flow or in the standard method), all participants connecting to the conference are moved to the Conference IVR queue where they are prompted for the conference password. • When the participant enters the conference password or his/her personal password, it is sent to the external database application for validation. • If there is a match, the participant is granted the right to join the conference. In addition, the external database application sends to the MCU the following parameters: — Participant name (display name) — Whether or not the participant is the conference chairperson — Participant Information, such as the participant E-mail. These fields correspond to Info 1, 2, 3 and 4 fields in the Participant Properties - Information dialog box. 1300 Name: DefaultEQ Numeric ID: 1000 On Going Conference with this ID? Correc t Pa sswo rd ? New Conference ID: 1300 D-7
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Polycom RMX 2000/4000 Administrator
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United States Federal Communication
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Table of Contents Polycom RMX 2000/
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Conference Profiles 1 Profiles stor
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Conferencing Modes Standard Confere
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Supplemental Conferencing Features
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Profile Toolbar Polycom RMX 2000 Ad
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Polycom RMX 2000 Administrator’s
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The New Profile - Advanced dialog b
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6 Click the Video Quality tab. The
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Content Video Definition Polycom RM
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Table 1-7 Profile Properties - Vide
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Table 1-8 Auto Layout - Default Lay
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12 Select one of the Skin options.
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17 Define the following parameters:
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Additional Conferencing Information
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Video Resolutions in CP Polycom RMX
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Enabling HD Video Switching Polycom
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Content Protocol Polycom RMX 2000/4
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5 Click the Video Quality tab. Poly
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Lecture Mode Enabling Lecture Mode
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• Designate a new lecturer. Polyc
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Enabling Closed Captions — Encryp
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Conference Access Polycom RMX 2000/
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Enabling Encryption in the Profile
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Monitoring the Encryption Status Po
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Lost Packet Recovery Guidelines Pol
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Conference Level Polycom RMX 2000/4
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Table 2-11 TPX / RPX - Additional V
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Enabling Telepresence Conference Le
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Enabling Cascading Polycom RMX 2000
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Creating the Dial-out Cascaded Link
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Monitoring Cascaded Conferences Pol
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Cascade Links Conference B Slave Co
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MGC to RMX 2000 Cascading Polycom R
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Method B (Using a gatekeeper): Poly
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Viewing Participant Properties Poly
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Meeting Rooms 3 A Meeting Room is a
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Meeting Rooms List Polycom RMX 2000
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Meeting Room Toolbar & Right-click
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Entry Queues, Ad Hoc Conferences an
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Table 4-1 Default Entry Queue Prope
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Modifying the EQ Properties Transit
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Ad Hoc Conferencing Polycom RMX 200
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SIP Factories Creating SIP Factorie
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Table 4-3: New Factory Properties (
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Address Book 5 The Address Book is
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Click the tab to re-open the Addres
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2 Define the following fields: Tabl
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Alias Name/Type (H.323 Only) Polyco
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Deleting Participants from the Addr
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Reservations Guidelines 6 The Reser
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Reservations Polycom RMX 2000/4000
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Reservations Views Toolbar Buttons
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List View List View does not have a
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A confirmation dialog box is displa
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Operator Assistance & Participant M
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The Operator Assistance dialog box
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8 Click the Video Settings tab. The
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Participant Alerts List Polycom RMX
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Moving Participants Polycom RMX 200
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Conference Templates 8 Conference T
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Using Conference Templates Polycom
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The Media Sources tab opens. Polyco
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Conference and Participant Monitori
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Conference Level Monitoring Viewing
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High Definition Video Switching Pol
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Viewing Permissions Tab Chairperson
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Participant Alerts List Polycom RMX
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Channels Used (cont.) Polycom RMX 2
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Viewing Permissions Tab Channel Sta
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Monitoring ISDN/PSTN Participants P
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Recording Conferences 10 The RMX en
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Table 10-4 Recording Participant Ri
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Users, Connections and Notes 11 RMX
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Adding a New User Administrators ca
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Changing a User’s Password Polyco
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Enabling a User Renaming a User Pol
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Connections Polycom RMX 2000/4000 A
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Managing the RMX Users Polycom RMX
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Notes Using Notes Polycom RMX 2000/
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Network Services 12 To enable the R
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Default IP Service (Conferencing Se
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Modifying the Default IP Network Se
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5 Click the Gatekeeper tab. 6 Modif
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Aliases: Polycom RMX 2000/4000 Admi
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10 View or modify the following fie
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11 Click the SIP Servers tab. 12 Mo
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Ethernet Settings (RMX 4000 Only) P
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IP Network Monitoring Polycom RMX 2
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3 Click the H.323 tab. The H.323 ta
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RMX 2000 Polycom RMX 2000/4000 Admi
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ISDN/PSTN Network Services Polycom
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The PRI Settings dialog box is disp
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6 Click Next. The Span Definition d
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10 Define the following parameters:
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3 Click the LAN Ports tab Polycom R
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IVR Services 13 Interactive Voice R
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IVR Services Toolbar Polycom RMX 20
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4 Click the Add Language button. Th
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Video Welcome Slide 24 Click the DT
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Entry Queues IVR Service Polycom RM
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3 Click the Convert Now button. Pol
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The Save As dialog box opens. Polyc
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Default IVR Prompts and Messages Po
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Table 13-12 Default IVR Messages (C
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The Call Detail Record (CDR) Utilit
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General conference section Event he
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Gateway Calls Call Flows 15 The RMX
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Connection Indications Polycom RMX
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4 Click OK. The new Gateway Profile
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RMX Administration and Utilities RM
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The installation proceeds. Polycom
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2 Click the DNS tab. 3 Enter the Lo
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5 Install the certificate. Polycom
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Using an Internal Certificate Autho
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The File to Export dialog box is di
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System and Participant Alerts Polyc
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Table 16-1 Active Alarms Pane Colum
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System Configuration Modifying Syst
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LEGACY_EP_ CONTENT_DEFAULT_ LAYOUT
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5 Click OK to close the Update Flag
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IP_ ENVIRONMENT _LINK=NO ISDN_RESOU
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4 Click OK to close the New Flag di
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Auto Layout Configuration Polycom R
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RMX Time Altering the clock Polycom
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Resource Management Resource Capaci
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Displaying the Resource Report Poly
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ISDN/PSTN Polycom RMX 2000 Administ
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Port Usage Gauges Polycom RMX 2000
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System Information Polycom RMX 2000
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Table 16-14 System Information (Con
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Support for MIB-II Sections Polycom
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Traps Polycom RMX 2000 Administrato
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Defining the SNMP Parameters in the
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Multilingual Setting Polycom RMX 20
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Banner Display Polycom RMX 2000 Adm
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Using Software Management Polycom R
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Ping RMX Guidelines Using Ping Poly
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Notification Settings Polycom RMX 2
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Logger Diagnostic Files Polycom RMX
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Auditor File Viewer Polycom RMX 200
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Table 16-3 Auditor Event Columns (C
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Table 16-4 Alerts and Faults (Conti
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Table 16-5 Transactions (Continued)
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17 RMX Hardware Monitoring The stat
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HW Monitor Pane Toolbar Polycom RMX
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Table 17-4 MCU Properties - Event L
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Table 17-8 MCU Properties - General
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Performing Diagnostics To run Diagn
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Cards Monitor Polycom RMX 2000/4000
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Appendix A Disconnection Causes If
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Table A-1 Call Disconnection Causes
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Table A-2 ISDN Disconnection Causes
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Alarms and Faults Alarms Table B-1
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Table B-1 Alarms (Continued) Alarm
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Appendix C CDR Fields - Unformatted
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The Conference Summary Record Polyc
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Event Records Polycom RMX 2000/4000
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Table C-2 CDR Event Types (Continue
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Page 635 and 636: Table C-2 CDR Event Types (Continue
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Page 643 and 644: Table C-8 Event Fields for Event 2
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Page 677 and 678: Table C-37 Disconnection Cause Valu
Page 681 and 682: Appendix D Ad Hoc Conferencing and
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Page 697 and 698: Appendix E Participant Properties A
Page 701 and 702: Appendix F Secure Communication Mod
Page 705 and 706: Creating/Modifying System Flags Pol
Page 707 and 708: Securing an External Database Polyc
Page 709 and 710: Appendix G Configuring Direct Conne
Page 715 and 716: Connecting to the Management Networ
Page 725 and 726: Appendix H Setting the RMX for Inte
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Defining a SIP Network Service in t
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9 Click the Send Certificate button
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Active Alarms and Troubleshooting A
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Troubleshooting Known Issues Polyco
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