RMX 2000 Administrator's Guide - Polycom Support

Connection Indications
Polycom RMX 2000/4000 Administrator’s Guide
When the caller enters the Dial One digit as the destination number prefix,
the CMA replaces this digit with the MCU prefix in the Gatekeeper and
the ID of the Gateway Profile. For example, the calling participant can
enter 99251444, where 9 is the digit that is used as the MCU prefix
registered in gatekeeper and is replaced by the gatekeeper with * and the
Gateway Profile ID (for example, *2000) as defined in the Dialing Rule.
For more details on Dialing Rules definition in the CMA, see the Polycom
CMA System Operations Guide, “Dial Rule Operations”.
During the connection process to the other endpoints, the system displays
on the calling participant’s screen the called number and the connection
status.
A Maximum of 32 characters can be displayed for connection indications.
If the displayed information is longer than 32 characters the text is
truncated.
If the system dials out to only one destination endpoint, the dialed
number is not shown, only the connection status.
If the destination endpoint is ISDN, the system displays the connection
progress in percentages, where the percentages represent various stages
in the connection process as follows:
• Up to 60% the connection of the ISDN channels (up to 30 channels
can be connected when E1 is used for the connection).
• 60% - 80% BONDING stage
• 80% - 90% Capability exchange stage
• 90% - 99% Media connection stage
Once the call is completed, the indications are cleared.
If the call is not completed after trying all possible protocols, the system
displays the number that was dialed on the calling endpoint’s screen and
one of the following causes:
• Busy - the far endpoint is in another call. In such a case, the system
does not try to connect using another communication protocol.
• Rejected - the far endpoint has rejected the call. In such a case, the
system will try to connect using another communication protocol.
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