RMX 2000 Administrator's Guide - Polycom Support

Chapter 13-IVR Services
13-10
Table 13-3 Conference IVR Service Properties - Global Parameters
Field/Option Description
Language For
IVR
External Server
Authentication
Number of User
Input Retries
Timeout for User
Input (Sec)
Select the language of the audio messages and
prompts from the list of languages defined in the
Supported languages. The default language is
English. For more information, see "Adding
Languages” on page 13-4.
You can configure the IVR Service to use an external
database application to verify a participant’s right to
join the conference. For more information, see
Appendix D: "Conference Access with External
Database Authentication” on page D-6.
Select one of the following options:
• Never – The participant’s right to join the
conference will not be verified with an external
database application (default).
• Always – Any participant request to join the
conference is validated with the external database
application using a password.
• Upon Request – Only the participant request to
join the conference as chairperson is validated
with the external database application using a
password. The validation process occurs only
when the participant enters the chairperson
identifier key.
Enter the number of times the participant will be able
to respond to each menu prompt before being
disconnected from the conference. Range is between
1-4, and the default is 3.
Enter the duration in seconds that the system will wait
for the participant’s input before prompting for another
input. Range is between 1-10, and the default value is
5 seconds.
DTMF Delimiter Enter the key that indicates the last input key. Possible
values are the pound (#) and star (*) keys. The default
is #.