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RMX 2000 Administrator's Guide - Polycom Support

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<strong>Polycom</strong> <strong>RMX</strong> <strong>2000</strong> Administrator’s <strong>Guide</strong><br />

3 In the Browse for Folder window, select the directory location to save<br />

the Logger files and click OK.<br />

You will return to the Logger Diagnostic Files dialog box.<br />

4 Click the Retrieve Files button.<br />

The log files (in *.txt format) are saved to the defined directory and a<br />

confirmation caption box appears indicating a successful retrieval of<br />

the log files.<br />

Viewing the Logger File contents:<br />

To analyze the log files generated by the system, open the retrieved *.txt<br />

files in any text editor application, i.e. Notepad, Textpad or MS Word.<br />

1 Using Windows Explorer, browse to the directory containing the<br />

retrieved log files.<br />

2 Use any text editor application to open the log file(s).<br />

16-103

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