RMX 2000 Administrator's Guide - Polycom Support

Polycom RMX 2000/4000 Administrator’s Guide
Retrieving and Archiving Conference CDR Records
To retrieve and archive CDR records:
1 To retrieve a single CDR record, right-click the record to retrieve and
then select the required format (as detailed in Table 14-2).
Alternatively, select the record to retrieve, and then click the
appropriate button on the toolbar (as detailed in Table 14-2).
To retrieve multiple CDR records simultaneously, use standard
Windows multi-selection methods.
Table 14-2 Conference Information Retrieval Options
Menu Option Button Action
Retrieve Retrieves the conference information as
unformatted data into a file whose
extension is .cdr.
Retrieve
Formatted XML
Retrieve
Formatted
Retrieves the conference information as
formatted text into a file whose
extension is .xml.
Note: Viewed when logged in as
SUPPORT; SUPPORT
Retrieves the conference information as
formatted text into a file whose
extension is .txt.
The Retrieve dialog box opens.
The dialog box displays the names of the destination CDR files.
2 Select the destination folder for the CDR files and then click OK.
If the destination file already exists, you will be asked if you want to
overwrite the file or specify a new name for the destination file.
The files are saved to the selected folder.
14-7