RMX 2000 Administrator's Guide - Polycom Support

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Appendix A-Disconnection Causes A-8 Table A-1 Call Disconnection Causes (Continued) Disconnection Cause Description SIP server error 501 The SIP server sent a SIP Server Error 501 (Not Implemented) response. The server does not support the functionality required to fulfill the request. SIP server error 502 The SIP server sent a SIP Server Error 502 (Bad Gateway) response. The server, while acting as a gateway or proxy, received an invalid response from the downstream server it accessed in attempting to fulfill the request. SIP server error 503 The SIP server sent a SIP Server Error 503 (Service Unavailable) response. The server is temporarily unable to process the request due to a temporary overloading or maintenance of the server. SIP server error 504 The SIP server sent a SIP Server Error 504 (Server Time-out) response. The server did not receive a timely response from an external server it accessed in attempting to process the request. SIP server error 505 The SIP server sent a SIP Server Error 505 (Version Not Supported) response. The server does not support, or refuses to support, the SIP protocol version that was used in the request. SIP temporarily not available SIP remote device did not respond in the given time frame The participant's endpoint was contacted successfully but the participant is currently unavailable (e.g., not logged in or logged in such a manner as to preclude communication with the participant). The endpoint did not respond in the given time frame. SIP trans error TCP Invite A SIP Invite was sent via TCP, but the endpoint was not found.
Table A-1 Call Disconnection Causes (Continued) Disconnection Cause Description Polycom RMX 2000/4000 Administrator’s Guide SIP transport error Unable to initiate connection with the endpoint. SIP unauthorized The request requires user authentication. SIP unsupported media type The server is refusing to service the request because the message body of the request is in a format not supported by the requested resource for the requested method. A-9
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Polycom RMX 2000/4000 Administrator
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United States Federal Communication
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Table of Contents Polycom RMX 2000/
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Conference Profiles 1 Profiles stor
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Conferencing Modes Standard Confere
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Supplemental Conferencing Features
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Profile Toolbar Polycom RMX 2000 Ad
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Polycom RMX 2000 Administrator’s
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The New Profile - Advanced dialog b
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6 Click the Video Quality tab. The
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Content Video Definition Polycom RM
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Table 1-7 Profile Properties - Vide
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Table 1-8 Auto Layout - Default Lay
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12 Select one of the Skin options.
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17 Define the following parameters:
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Additional Conferencing Information
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Video Resolutions in CP Polycom RMX
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Enabling HD Video Switching Polycom
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Content Protocol Polycom RMX 2000/4
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5 Click the Video Quality tab. Poly
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Lecture Mode Enabling Lecture Mode
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• Designate a new lecturer. Polyc
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Enabling Closed Captions — Encryp
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Conference Access Polycom RMX 2000/
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Enabling Encryption in the Profile
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Monitoring the Encryption Status Po
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Lost Packet Recovery Guidelines Pol
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Conference Level Polycom RMX 2000/4
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Table 2-11 TPX / RPX - Additional V
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Enabling Telepresence Conference Le
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Enabling Cascading Polycom RMX 2000
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Creating the Dial-out Cascaded Link
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Monitoring Cascaded Conferences Pol
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Cascade Links Conference B Slave Co
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MGC to RMX 2000 Cascading Polycom R
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Method B (Using a gatekeeper): Poly
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Viewing Participant Properties Poly
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Meeting Rooms 3 A Meeting Room is a
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Meeting Rooms List Polycom RMX 2000
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Meeting Room Toolbar & Right-click
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Entry Queues, Ad Hoc Conferences an
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Table 4-1 Default Entry Queue Prope
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Modifying the EQ Properties Transit
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Ad Hoc Conferencing Polycom RMX 200
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SIP Factories Creating SIP Factorie
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Table 4-3: New Factory Properties (
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Address Book 5 The Address Book is
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Click the tab to re-open the Addres
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2 Define the following fields: Tabl
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Alias Name/Type (H.323 Only) Polyco
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Deleting Participants from the Addr
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Reservations Guidelines 6 The Reser
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Reservations Polycom RMX 2000/4000
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Reservations Views Toolbar Buttons
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List View List View does not have a
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A confirmation dialog box is displa
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Operator Assistance & Participant M
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The Operator Assistance dialog box
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8 Click the Video Settings tab. The
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Participant Alerts List Polycom RMX
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Moving Participants Polycom RMX 200
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Conference Templates 8 Conference T
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Using Conference Templates Polycom
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The Media Sources tab opens. Polyco
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Conference and Participant Monitori
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Conference Level Monitoring Viewing
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High Definition Video Switching Pol
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Viewing Permissions Tab Chairperson
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Participant Alerts List Polycom RMX
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Channels Used (cont.) Polycom RMX 2
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Viewing Permissions Tab Channel Sta
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Monitoring ISDN/PSTN Participants P
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Recording Conferences 10 The RMX en
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Table 10-4 Recording Participant Ri
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Users, Connections and Notes 11 RMX
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Adding a New User Administrators ca
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Changing a User’s Password Polyco
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Enabling a User Renaming a User Pol
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Connections Polycom RMX 2000/4000 A
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Managing the RMX Users Polycom RMX
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Notes Using Notes Polycom RMX 2000/
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Network Services 12 To enable the R
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Default IP Service (Conferencing Se
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Modifying the Default IP Network Se
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5 Click the Gatekeeper tab. 6 Modif
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Aliases: Polycom RMX 2000/4000 Admi
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10 View or modify the following fie
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11 Click the SIP Servers tab. 12 Mo
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Ethernet Settings (RMX 4000 Only) P
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IP Network Monitoring Polycom RMX 2
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3 Click the H.323 tab. The H.323 ta
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RMX 2000 Polycom RMX 2000/4000 Admi
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ISDN/PSTN Network Services Polycom
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The PRI Settings dialog box is disp
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6 Click Next. The Span Definition d
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10 Define the following parameters:
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3 Click the LAN Ports tab Polycom R
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IVR Services 13 Interactive Voice R
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IVR Services Toolbar Polycom RMX 20
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4 Click the Add Language button. Th
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Video Welcome Slide 24 Click the DT
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Entry Queues IVR Service Polycom RM
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3 Click the Convert Now button. Pol
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The Save As dialog box opens. Polyc
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Default IVR Prompts and Messages Po
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Table 13-12 Default IVR Messages (C
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The Call Detail Record (CDR) Utilit
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General conference section Event he
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Gateway Calls Call Flows 15 The RMX
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Connection Indications Polycom RMX
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4 Click OK. The new Gateway Profile
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RMX Administration and Utilities RM
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The installation proceeds. Polycom
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2 Click the DNS tab. 3 Enter the Lo
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5 Install the certificate. Polycom
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Using an Internal Certificate Autho
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The File to Export dialog box is di
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System and Participant Alerts Polyc
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Table 16-1 Active Alarms Pane Colum
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System Configuration Modifying Syst
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LEGACY_EP_ CONTENT_DEFAULT_ LAYOUT
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5 Click OK to close the Update Flag
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IP_ ENVIRONMENT _LINK=NO ISDN_RESOU
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4 Click OK to close the New Flag di
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Auto Layout Configuration Polycom R
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RMX Time Altering the clock Polycom
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Resource Management Resource Capaci
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Displaying the Resource Report Poly
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ISDN/PSTN Polycom RMX 2000 Administ
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Port Usage Gauges Polycom RMX 2000
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System Information Polycom RMX 2000
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Table 16-14 System Information (Con
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Support for MIB-II Sections Polycom
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Traps Polycom RMX 2000 Administrato
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Defining the SNMP Parameters in the
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Multilingual Setting Polycom RMX 20
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Banner Display Polycom RMX 2000 Adm
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Using Software Management Polycom R
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Ping RMX Guidelines Using Ping Poly
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Notification Settings Polycom RMX 2
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Logger Diagnostic Files Polycom RMX
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Page 547 and 548: Auditor File Viewer Polycom RMX 200
Page 549 and 550: Table 16-3 Auditor Event Columns (C
Page 551 and 552: Table 16-4 Alerts and Faults (Conti
Page 553 and 554: Table 16-5 Transactions (Continued)
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Page 561 and 562: HW Monitor Pane Toolbar Polycom RMX
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Page 565 and 566: Table 17-4 MCU Properties - Event L
Page 573 and 574: Table 17-8 MCU Properties - General
Page 581 and 582: Performing Diagnostics To run Diagn
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Page 587 and 588: Appendix A Disconnection Causes If
Page 589 and 590: Table A-1 Call Disconnection Causes
Page 591 and 592: Table A-1 Call Disconnection Causes
Page 593: Table A-1 Call Disconnection Causes
Page 597 and 598: Table A-2 ISDN Disconnection Causes
Page 605 and 606: Alarms and Faults Alarms Table B-1
Page 607 and 608: Table B-1 Alarms (Continued) Alarm
Page 621 and 622: Appendix C CDR Fields - Unformatted
Page 623 and 624: The Conference Summary Record Polyc
Page 625 and 626: Event Records Polycom RMX 2000/4000
Page 627 and 628: Table C-2 CDR Event Types (Continue
Page 637 and 638: Line Rate (cont.) 33 - 1024 kbps 34
Page 643 and 644: Table C-8 Event Fields for Event 2
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H.323 Participant Alias Name/SIP Pa
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H.243 Password Not supported. This
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Disconnection Cause Values Polycom
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Table C-37 Disconnection Cause Valu
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Appendix D Ad Hoc Conferencing and
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Appendix E Participant Properties A
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Appendix F Secure Communication Mod
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Creating/Modifying System Flags Pol
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Securing an External Database Polyc
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Appendix G Configuring Direct Conne
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Connecting to the Management Networ
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Appendix H Setting the RMX for Inte
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2 Expand the Enterprise Pools list.
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Defining a SIP Network Service in t
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9 Click the Send Certificate button
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Active Alarms and Troubleshooting A
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Troubleshooting Known Issues Polyco
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