RMX 2000 Administrator's Guide - Polycom Support

Chapter 14-The Call Detail Record (CDR) Utility
Refreshing the CDR List
14-6
Table 14-1 Conference Record Fields (Continued)
Field Description
Reserved Duration The time the conference was scheduled to last.
Discrepancy between the scheduled and the actual
duration may indicate that the conference duration
was prolonged or shortened.
Status The conference status. The following values may be
displayed:
• Ongoing Conference
• Terminated by User
• Terminated when end time passed
• Automatically terminated when conference
was empty – The conference ended
automatically because no participants joined the
conference for a predefined time period, or all
the participants disconnected from the
conference and the conference was empty for a
predefined time period.
• Conference never became ongoing due to a
problem
• Unknown error
Note: If the conference was terminated by an MCU
reset, the status Ongoing Conference will be
displayed.
File Retrieved Indicates whether the conference record was
retrieved to a formatted text file. (Yes/No)
To refresh the CDR list:
Click the Refresh button, or right-click on any record and then
select Refresh.
Updated conference CDR records are retrieved from the MCU
memory.