RMX 2000 Administrator's Guide - Polycom Support

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Chapter 13-IVR Services 13-20 Table 13-7 Conference IVR Service Properties - Roll Call Messages Roll Call Message Description Roll Call Joined A voice message stating that the participant has joined the conference. Note: When the system flag IVR_ROLL_CALL_USE_TONES_INSTEAD_OF_ VOICE is set to YES, the system does not playback the Roll Call names when participants enter the conference. However, the voice message will be played, unless it is replaced with tone file. The use of tones requires the uploading of the appropriate tone files in *wav format and replacing the Roll Call Joined message file with the tone file. Roll Call Left A voice message stating that the participant has left the conference. Note: When the system flag IVR_ROLL_CALL_USE_TONES_INSTEAD_OF_ VOICE is set to YES, the system does not playback the Roll Call names when participants exit the conference. However, the voice message will be played, unless it is replaced with tone file. The use of tones requires the uploading of the appropriate tone files in *wav format and replacing the Roll Call Left message file with the tone file. Roll Call Review Played when Roll Call is requested by the chairperson, introducing the names of the conference participants in the order they joined the conference.
Polycom RMX 2000/4000 Administrator’s Guide Table 13-7 Conference IVR Service Properties - Roll Call Messages Roll Call Message Description Roll Call Joined A voice message stating that the participant has joined the conference. Note: When the system flag IVR_ROLL_CALL_USE_TONES_INSTEAD_OF_ VOICE is set to YES, the system does not playback the Roll Call names when participants enter the conference. However, the voice message will be played, unless it is replaced with tone file. The use of tones requires the uploading of the appropriate tone files in *wav format and replacing the Roll Call Joined message file with the tone file. Roll Call Left A voice message stating that the participant has left the conference. Note: When the system flag IVR_ROLL_CALL_USE_TONES_INSTEAD_OF_ VOICE is set to YES, the system does not playback the Roll Call names when participants exit the conference. However, the voice message will be played, unless it is replaced with tone file. The use of tones requires the uploading of the appropriate tone files in *wav format and replacing the Roll Call Left message file with the tone file. Roll Call Review Played when Roll Call is requested by the chairperson, introducing the names of the conference participants in the order they joined the conference. 13-21
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Polycom RMX 2000/4000 Administrator
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United States Federal Communication
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Table of Contents Polycom RMX 2000/
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Conference Profiles 1 Profiles stor
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Conferencing Modes Standard Confere
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Supplemental Conferencing Features
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Profile Toolbar Polycom RMX 2000 Ad
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Polycom RMX 2000 Administrator’s
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The New Profile - Advanced dialog b
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6 Click the Video Quality tab. The
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Content Video Definition Polycom RM
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Table 1-7 Profile Properties - Vide
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Table 1-8 Auto Layout - Default Lay
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12 Select one of the Skin options.
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17 Define the following parameters:
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Additional Conferencing Information
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Video Resolutions in CP Polycom RMX
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Enabling HD Video Switching Polycom
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Content Protocol Polycom RMX 2000/4
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5 Click the Video Quality tab. Poly
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Lecture Mode Enabling Lecture Mode
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• Designate a new lecturer. Polyc
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Enabling Closed Captions — Encryp
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Conference Access Polycom RMX 2000/
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Enabling Encryption in the Profile
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Monitoring the Encryption Status Po
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Lost Packet Recovery Guidelines Pol
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Conference Level Polycom RMX 2000/4
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Table 2-11 TPX / RPX - Additional V
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Enabling Telepresence Conference Le
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Enabling Cascading Polycom RMX 2000
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Creating the Dial-out Cascaded Link
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Monitoring Cascaded Conferences Pol
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Cascade Links Conference B Slave Co
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MGC to RMX 2000 Cascading Polycom R
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Method B (Using a gatekeeper): Poly
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Viewing Participant Properties Poly
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Meeting Rooms 3 A Meeting Room is a
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Meeting Rooms List Polycom RMX 2000
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Meeting Room Toolbar & Right-click
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Entry Queues, Ad Hoc Conferences an
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Table 4-1 Default Entry Queue Prope
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Modifying the EQ Properties Transit
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Ad Hoc Conferencing Polycom RMX 200
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SIP Factories Creating SIP Factorie
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Table 4-3: New Factory Properties (
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Address Book 5 The Address Book is
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Click the tab to re-open the Addres
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2 Define the following fields: Tabl
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Alias Name/Type (H.323 Only) Polyco
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Deleting Participants from the Addr
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Reservations Guidelines 6 The Reser
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Reservations Polycom RMX 2000/4000
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Reservations Views Toolbar Buttons
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List View List View does not have a
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A confirmation dialog box is displa
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Operator Assistance & Participant M
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The Operator Assistance dialog box
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8 Click the Video Settings tab. The
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Participant Alerts List Polycom RMX
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Moving Participants Polycom RMX 200
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Conference Templates 8 Conference T
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Using Conference Templates Polycom
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The Media Sources tab opens. Polyco
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Conference and Participant Monitori
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Conference Level Monitoring Viewing
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High Definition Video Switching Pol
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Viewing Permissions Tab Chairperson
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Participant Alerts List Polycom RMX
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Channels Used (cont.) Polycom RMX 2
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Viewing Permissions Tab Channel Sta
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Monitoring ISDN/PSTN Participants P
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Recording Conferences 10 The RMX en
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Table 10-4 Recording Participant Ri
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Users, Connections and Notes 11 RMX
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Adding a New User Administrators ca
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Changing a User’s Password Polyco
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Enabling a User Renaming a User Pol
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Connections Polycom RMX 2000/4000 A
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Managing the RMX Users Polycom RMX
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Notes Using Notes Polycom RMX 2000/
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Network Services 12 To enable the R
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Default IP Service (Conferencing Se
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Modifying the Default IP Network Se
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5 Click the Gatekeeper tab. 6 Modif
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Aliases: Polycom RMX 2000/4000 Admi
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10 View or modify the following fie
Page 329 and 330: 11 Click the SIP Servers tab. 12 Mo
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Page 333 and 334: Ethernet Settings (RMX 4000 Only) P
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Page 337 and 338: 3 Click the H.323 tab. The H.323 ta
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Page 347 and 348: ISDN/PSTN Network Services Polycom
Page 351 and 352: The PRI Settings dialog box is disp
Page 353 and 354: 6 Click Next. The Span Definition d
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Page 359 and 360: 3 Click the LAN Ports tab Polycom R
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Page 363 and 364: IVR Services Toolbar Polycom RMX 20
Page 365 and 366: 4 Click the Add Language button. Th
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Page 383 and 384: Video Welcome Slide 24 Click the DT
Page 387 and 388: Entry Queues IVR Service Polycom RM
Page 397 and 398: 3 Click the Convert Now button. Pol
Page 399 and 400: The Save As dialog box opens. Polyc
Page 401 and 402: Default IVR Prompts and Messages Po
Page 403 and 404: Table 13-12 Default IVR Messages (C
Page 407 and 408: The Call Detail Record (CDR) Utilit
Page 409 and 410: General conference section Event he
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4 Click OK. The new Gateway Profile
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RMX Administration and Utilities RM
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The installation proceeds. Polycom
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2 Click the DNS tab. 3 Enter the Lo
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5 Install the certificate. Polycom
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Using an Internal Certificate Autho
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The File to Export dialog box is di
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System and Participant Alerts Polyc
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Table 16-1 Active Alarms Pane Colum
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System Configuration Modifying Syst
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LEGACY_EP_ CONTENT_DEFAULT_ LAYOUT
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5 Click OK to close the Update Flag
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IP_ ENVIRONMENT _LINK=NO ISDN_RESOU
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4 Click OK to close the New Flag di
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Auto Layout Configuration Polycom R
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RMX Time Altering the clock Polycom
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Resource Management Resource Capaci
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Displaying the Resource Report Poly
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ISDN/PSTN Polycom RMX 2000 Administ
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Port Usage Gauges Polycom RMX 2000
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System Information Polycom RMX 2000
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Table 16-14 System Information (Con
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Support for MIB-II Sections Polycom
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Traps Polycom RMX 2000 Administrato
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Defining the SNMP Parameters in the
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Multilingual Setting Polycom RMX 20
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Banner Display Polycom RMX 2000 Adm
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Using Software Management Polycom R
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Ping RMX Guidelines Using Ping Poly
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Notification Settings Polycom RMX 2
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Logger Diagnostic Files Polycom RMX
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Auditor File Viewer Polycom RMX 200
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Table 16-3 Auditor Event Columns (C
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Table 16-4 Alerts and Faults (Conti
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Table 16-5 Transactions (Continued)
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17 RMX Hardware Monitoring The stat
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HW Monitor Pane Toolbar Polycom RMX
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Table 17-4 MCU Properties - Event L
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Table 17-8 MCU Properties - General
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Performing Diagnostics To run Diagn
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Cards Monitor Polycom RMX 2000/4000
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Appendix A Disconnection Causes If
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Table A-1 Call Disconnection Causes
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Table A-2 ISDN Disconnection Causes
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Alarms and Faults Alarms Table B-1
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Table B-1 Alarms (Continued) Alarm
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Appendix C CDR Fields - Unformatted
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The Conference Summary Record Polyc
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Event Records Polycom RMX 2000/4000
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Table C-2 CDR Event Types (Continue
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Line Rate (cont.) 33 - 1024 kbps 34
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Table C-8 Event Fields for Event 2
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H.323 Participant Alias Name/SIP Pa
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H.243 Password Not supported. This
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Disconnection Cause Values Polycom
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Table C-37 Disconnection Cause Valu
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Appendix D Ad Hoc Conferencing and
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Appendix E Participant Properties A
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Appendix F Secure Communication Mod
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Creating/Modifying System Flags Pol
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Securing an External Database Polyc
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Appendix G Configuring Direct Conne
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Connecting to the Management Networ
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Appendix H Setting the RMX for Inte
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2 Expand the Enterprise Pools list.
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Defining a SIP Network Service in t
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9 Click the Send Certificate button
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Active Alarms and Troubleshooting A
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Troubleshooting Known Issues Polyco
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RMX 2000 Administrator's Guide - Polycom Support

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