RMX 2000 Administrator's Guide - Polycom Support

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Chapter 2-Additional Conferencing Information Closed Captions 2-28 Endpoints can provide real-time text transcriptions or language translations of the video conference by displaying closed captions. The captions for a conference may be provided by the captioner who is present in the conference, or the captioner may use a telephone or web browser to listen to the conference audio. When the captioner sends a unit of text, all conference participants see it on the main monitor for 15 seconds. The text then disappears automatically. The captioner may enter caption text using one of the following methods: • Remotely, via a dial-up connection to the system’s serial RS-232 port. • In the room using equipment connected directly to the serial port. • In the room or remotely, using the Polycom HDX web interface. Closed Captions Guidelines • The Captions display properties are configured on the endpoint sending the captions. • Closed Captions content is defined from the endpoint. The RMX only transmits it to the endpoints. • When enabled, Closed Captions are available to all endpoints supporting FECC. • Closed Captions are supported in H.323 and SIP connections. • The FECC indications during ongoing conferences are used when closed captions are active. • When Closed Captions are enabled, muting an endpoint may cause the display of the “Far Mute” indication on all the screens of the endpoints connected to the conference. • The Closed Captions option is not supported in cascading conferences (they can only be viewed in the local conference) as FECC is not supported in cascading links. • Site name display is not affected by closed captions display. • Closed Captions are supported by the RMX in the following configurations and conferencing modes: — MPM and MPM+ Card Configuration Modes. — High Definition Video Switching and Continuous Presence conferencing modes.
Enabling Closed Captions — Encrypted and non-encrypted conferences. — Conferences with Content. Polycom RMX 2000/4000 Administrator’s Guide Closed Captions are enabled by a system flag. By default, Closed Captions are disabled. To change the flag value: 1 On the RMX 2000 menu, click Setup > System Configuration. The System Flags dialog box opens. 2 In the MCMS_PARAMETERS tab, click the New Flag ( button. The New Flag dialog box is displayed. ) 3 In the New Flag field enter ENABLE_CLOSED_CAPTION. 4 In the Value field enter YES to enable Closed Captions or NO to disable their display. 5 Click OK to close the New Flag dialog box. The new flag is added to the flags list. 6 Click OK to close the System Flags dialog box. For flag changes to take effect, reset the MCU. For more information, see the RMX 2000/4000 Administrator’s Guide, "Resetting the RMX” on page 16-115. 2-29
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Polycom RMX 2000/4000 Administrator
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United States Federal Communication
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Table of Contents Polycom RMX 2000/
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Page 17 and 18: Conference Profiles 1 Profiles stor
Page 19 and 20: Conferencing Modes Standard Confere
Page 21 and 22: Supplemental Conferencing Features
Page 23 and 24: Profile Toolbar Polycom RMX 2000 Ad
Page 25 and 26: Polycom RMX 2000 Administrator’s
Page 27 and 28: The New Profile - Advanced dialog b
Page 29 and 30: 6 Click the Video Quality tab. The
Page 31 and 32: Content Video Definition Polycom RM
Page 33 and 34: Table 1-7 Profile Properties - Vide
Page 35 and 36: Table 1-8 Auto Layout - Default Lay
Page 37 and 38: 12 Select one of the Skin options.
Page 39 and 40: 17 Define the following parameters:
Page 41 and 42: Additional Conferencing Information
Page 43 and 44: Video Resolutions in CP Polycom RMX
Page 45 and 46: Polycom RMX 2000/4000 Administrator
Page 49 and 50: Enabling HD Video Switching Polycom
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Page 55 and 56: 5 Click the Video Quality tab. Poly
Page 63 and 64: Lecture Mode Enabling Lecture Mode
Page 67: • Designate a new lecturer. Polyc
Page 71 and 72: Conference Access Polycom RMX 2000/
Page 75 and 76: Enabling Encryption in the Profile
Page 77 and 78: Monitoring the Encryption Status Po
Page 79 and 80: Lost Packet Recovery Guidelines Pol
Page 83 and 84: Conference Level Polycom RMX 2000/4
Page 85 and 86: Table 2-11 TPX / RPX - Additional V
Page 87 and 88: Enabling Telepresence Conference Le
Page 93 and 94: Enabling Cascading Polycom RMX 2000
Page 95 and 96: Creating the Dial-out Cascaded Link
Page 99 and 100: Monitoring Cascaded Conferences Pol
Page 103 and 104: Cascade Links Conference B Slave Co
Page 113 and 114: MGC to RMX 2000 Cascading Polycom R
Page 117 and 118: Method B (Using a gatekeeper): Poly
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Viewing Participant Properties Poly
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Meeting Rooms 3 A Meeting Room is a
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Meeting Rooms List Polycom RMX 2000
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Meeting Room Toolbar & Right-click
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Entry Queues, Ad Hoc Conferences an
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Table 4-1 Default Entry Queue Prope
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Modifying the EQ Properties Transit
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Ad Hoc Conferencing Polycom RMX 200
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SIP Factories Creating SIP Factorie
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Table 4-3: New Factory Properties (
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Address Book 5 The Address Book is
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Click the tab to re-open the Addres
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2 Define the following fields: Tabl
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Alias Name/Type (H.323 Only) Polyco
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Deleting Participants from the Addr
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Reservations Guidelines 6 The Reser
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Reservations Polycom RMX 2000/4000
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Reservations Views Toolbar Buttons
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List View List View does not have a
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A confirmation dialog box is displa
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Operator Assistance & Participant M
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The Operator Assistance dialog box
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8 Click the Video Settings tab. The
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Participant Alerts List Polycom RMX
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Moving Participants Polycom RMX 200
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Conference Templates 8 Conference T
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Using Conference Templates Polycom
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The Media Sources tab opens. Polyco
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Conference and Participant Monitori
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Conference Level Monitoring Viewing
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High Definition Video Switching Pol
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Viewing Permissions Tab Chairperson
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Participant Alerts List Polycom RMX
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Channels Used (cont.) Polycom RMX 2
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Viewing Permissions Tab Channel Sta
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Monitoring ISDN/PSTN Participants P
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Recording Conferences 10 The RMX en
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Table 10-4 Recording Participant Ri
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Users, Connections and Notes 11 RMX
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Adding a New User Administrators ca
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Changing a User’s Password Polyco
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Enabling a User Renaming a User Pol
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Connections Polycom RMX 2000/4000 A
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Managing the RMX Users Polycom RMX
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Notes Using Notes Polycom RMX 2000/
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Network Services 12 To enable the R
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Default IP Service (Conferencing Se
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Modifying the Default IP Network Se
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5 Click the Gatekeeper tab. 6 Modif
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Aliases: Polycom RMX 2000/4000 Admi
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10 View or modify the following fie
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11 Click the SIP Servers tab. 12 Mo
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Ethernet Settings (RMX 4000 Only) P
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IP Network Monitoring Polycom RMX 2
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3 Click the H.323 tab. The H.323 ta
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RMX 2000 Polycom RMX 2000/4000 Admi
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ISDN/PSTN Network Services Polycom
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The PRI Settings dialog box is disp
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6 Click Next. The Span Definition d
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10 Define the following parameters:
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3 Click the LAN Ports tab Polycom R
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IVR Services 13 Interactive Voice R
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IVR Services Toolbar Polycom RMX 20
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4 Click the Add Language button. Th
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Video Welcome Slide 24 Click the DT
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Entry Queues IVR Service Polycom RM
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3 Click the Convert Now button. Pol
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The Save As dialog box opens. Polyc
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Default IVR Prompts and Messages Po
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Table 13-12 Default IVR Messages (C
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The Call Detail Record (CDR) Utilit
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General conference section Event he
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Gateway Calls Call Flows 15 The RMX
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Connection Indications Polycom RMX
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4 Click OK. The new Gateway Profile
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RMX Administration and Utilities RM
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The installation proceeds. Polycom
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Polycom RMX 2000 Administrator’s
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2 Click the DNS tab. 3 Enter the Lo
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5 Install the certificate. Polycom
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Using an Internal Certificate Autho
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The File to Export dialog box is di
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System and Participant Alerts Polyc
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Table 16-1 Active Alarms Pane Colum
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System Configuration Modifying Syst
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LEGACY_EP_ CONTENT_DEFAULT_ LAYOUT
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5 Click OK to close the Update Flag
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IP_ ENVIRONMENT _LINK=NO ISDN_RESOU
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4 Click OK to close the New Flag di
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Auto Layout Configuration Polycom R
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RMX Time Altering the clock Polycom
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Resource Management Resource Capaci
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Displaying the Resource Report Poly
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ISDN/PSTN Polycom RMX 2000 Administ
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Port Usage Gauges Polycom RMX 2000
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System Information Polycom RMX 2000
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Table 16-14 System Information (Con
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Support for MIB-II Sections Polycom
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Traps Polycom RMX 2000 Administrato
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Defining the SNMP Parameters in the
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Multilingual Setting Polycom RMX 20
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Banner Display Polycom RMX 2000 Adm
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Using Software Management Polycom R
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Ping RMX Guidelines Using Ping Poly
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Notification Settings Polycom RMX 2
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Logger Diagnostic Files Polycom RMX
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Auditor File Viewer Polycom RMX 200
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Table 16-3 Auditor Event Columns (C
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Table 16-4 Alerts and Faults (Conti
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Table 16-5 Transactions (Continued)
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17 RMX Hardware Monitoring The stat
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HW Monitor Pane Toolbar Polycom RMX
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Table 17-4 MCU Properties - Event L
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Table 17-8 MCU Properties - General
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Performing Diagnostics To run Diagn
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Cards Monitor Polycom RMX 2000/4000
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Appendix A Disconnection Causes If
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Table A-1 Call Disconnection Causes
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Table A-2 ISDN Disconnection Causes
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Alarms and Faults Alarms Table B-1
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Table B-1 Alarms (Continued) Alarm
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Appendix C CDR Fields - Unformatted
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The Conference Summary Record Polyc
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Event Records Polycom RMX 2000/4000
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Table C-2 CDR Event Types (Continue
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Line Rate (cont.) 33 - 1024 kbps 34
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Table C-8 Event Fields for Event 2
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H.323 Participant Alias Name/SIP Pa
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H.243 Password Not supported. This
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Disconnection Cause Values Polycom
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Table C-37 Disconnection Cause Valu
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Appendix D Ad Hoc Conferencing and
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Appendix E Participant Properties A
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Appendix F Secure Communication Mod
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Creating/Modifying System Flags Pol
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Securing an External Database Polyc
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Appendix G Configuring Direct Conne
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Connecting to the Management Networ
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Appendix H Setting the RMX for Inte
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2 Expand the Enterprise Pools list.
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Defining a SIP Network Service in t
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9 Click the Send Certificate button
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Active Alarms and Troubleshooting A
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Troubleshooting Known Issues Polyco
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RMX 2000 Administrator's Guide - Polycom Support

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