RMX 2000 Administrator's Guide - Polycom Support

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Chapter 2-Additional Conferencing Information 2-16 Table 2-5 H.239 Content Options (Continued) Field Description Content Protocol 7 Click OK. Sending Content to Legacy Endpoints H.263 – Content is shared using H.263 even if some endpoints have H.264 capability. Up to H.264 – H.264 is the default Content sharing algorithm. When selected: • Content is shared using H.264 if all endpoints have H.264 capability. • Content is shared using H.263 if all endpoints do not have H.264 capability. • Endpoints that do not have at least H.263 capability can connect to the conference but cannot share Content. The RMX can be configured to send Content to H.323/SIP/ISDN endpoints that do not support H.239 Content (legacy endpoints) over the video (people) channel, allowing the participants using the legacy endpoints to view the Content as the other conference participants. Guidelines for Sending Content to Legacy Endpoints • This option is enabled only in MPM+ Card Configuration Mode and Resource Allocation Mode is set to Flexible Mode. • This option is valid when sending Content as a separate stream is enabled in the System Configuration and the flag: ENABLE_H239 is set to YES. • One additional SD (3CIF) video resource is allocated to the conference when Content is sent to legacy endpoints. The allocation is done only when a legacy endpoint is connected to the conference and a Content session is initiated and transmitted via the video channel. Once the resource is allocated, it remains allocated to the conference until the conference ends.
Polycom RMX 2000/4000 Administrator’s Guide If the system cannot allocate the resource required for sending the Content, the conference status changes to “Content Resource Deficiency” and Content will not be sent to the legacy endpoints. As the resource required for sending Content to legacy endpoints is allocated on the fly, when scheduling a reservation, in rare occasions when the MCU is fully loaded, “Resource deficiency” may be encountered. This may prevent participants from connecting to the conference or from Content being sent to the legacy endpoint. To ensure resource for sending Content to legacy endpoints, add one resource to the number of resources defined in the Reserve Resources for Video Participants field, in the Conference Properties - General dialog box. • Non-H.239 (legacy) endpoints receive the Content via the video channel using the same video protocol and resolution with which they receive video. • The highest Content resolution is HD720p, even if HD1080p is selected in the Profile. • Content cannot be sent to legacy endpoints when Same Layout mode is selected for the conference. • This option in not supported in High Definition Video Switching conferences. • When Content is transmitted, the Site Name of the endpoints cannot be viewed. • Content can be sent to legacy endpoints in gateway calls. • When moving a legacy participant to the Operator conference, Content will not be available to the legacy endpoint. Interoperability with Polycom CMA and DMA The CMA uses the Profiles that are stored in the RMX. If the Send Content to Legacy Endpoints option is enabled in the Conference Profile, this option will be enabled in the conference started from the CMA that uses that Profile. However, the CMA does not display an indication that this option is enabled for the conference. 2-17
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Polycom RMX 2000/4000 Administrator
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United States Federal Communication
Page 5 and 6: Table of Contents Polycom RMX 2000/
Page 7 and 8: Polycom RMX 2000/4000 Administrator
Page 17 and 18: Conference Profiles 1 Profiles stor
Page 19 and 20: Conferencing Modes Standard Confere
Page 21 and 22: Supplemental Conferencing Features
Page 23 and 24: Profile Toolbar Polycom RMX 2000 Ad
Page 25 and 26: Polycom RMX 2000 Administrator’s
Page 27 and 28: The New Profile - Advanced dialog b
Page 29 and 30: 6 Click the Video Quality tab. The
Page 31 and 32: Content Video Definition Polycom RM
Page 33 and 34: Table 1-7 Profile Properties - Vide
Page 35 and 36: Table 1-8 Auto Layout - Default Lay
Page 37 and 38: 12 Select one of the Skin options.
Page 39 and 40: 17 Define the following parameters:
Page 41 and 42: Additional Conferencing Information
Page 43 and 44: Video Resolutions in CP Polycom RMX
Page 49 and 50: Enabling HD Video Switching Polycom
Page 53 and 54: Content Protocol Polycom RMX 2000/4
Page 55: 5 Click the Video Quality tab. Poly
Page 63 and 64: Lecture Mode Enabling Lecture Mode
Page 67 and 68: • Designate a new lecturer. Polyc
Page 69 and 70: Enabling Closed Captions — Encryp
Page 71 and 72: Conference Access Polycom RMX 2000/
Page 75 and 76: Enabling Encryption in the Profile
Page 77 and 78: Monitoring the Encryption Status Po
Page 79 and 80: Lost Packet Recovery Guidelines Pol
Page 83 and 84: Conference Level Polycom RMX 2000/4
Page 85 and 86: Table 2-11 TPX / RPX - Additional V
Page 87 and 88: Enabling Telepresence Conference Le
Page 93 and 94: Enabling Cascading Polycom RMX 2000
Page 95 and 96: Creating the Dial-out Cascaded Link
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Page 103 and 104: Cascade Links Conference B Slave Co
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MGC to RMX 2000 Cascading Polycom R
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Method B (Using a gatekeeper): Poly
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Viewing Participant Properties Poly
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Meeting Rooms 3 A Meeting Room is a
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Meeting Rooms List Polycom RMX 2000
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Meeting Room Toolbar & Right-click
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Entry Queues, Ad Hoc Conferences an
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Table 4-1 Default Entry Queue Prope
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Modifying the EQ Properties Transit
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Ad Hoc Conferencing Polycom RMX 200
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SIP Factories Creating SIP Factorie
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Table 4-3: New Factory Properties (
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Address Book 5 The Address Book is
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Click the tab to re-open the Addres
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2 Define the following fields: Tabl
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Alias Name/Type (H.323 Only) Polyco
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Deleting Participants from the Addr
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Reservations Guidelines 6 The Reser
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Reservations Polycom RMX 2000/4000
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Reservations Views Toolbar Buttons
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List View List View does not have a
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A confirmation dialog box is displa
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Operator Assistance & Participant M
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The Operator Assistance dialog box
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8 Click the Video Settings tab. The
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Participant Alerts List Polycom RMX
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Moving Participants Polycom RMX 200
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Conference Templates 8 Conference T
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Using Conference Templates Polycom
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The Media Sources tab opens. Polyco
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Conference and Participant Monitori
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Conference Level Monitoring Viewing
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High Definition Video Switching Pol
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Viewing Permissions Tab Chairperson
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Participant Alerts List Polycom RMX
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Channels Used (cont.) Polycom RMX 2
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Viewing Permissions Tab Channel Sta
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Monitoring ISDN/PSTN Participants P
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Recording Conferences 10 The RMX en
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Table 10-4 Recording Participant Ri
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Users, Connections and Notes 11 RMX
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Adding a New User Administrators ca
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Changing a User’s Password Polyco
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Enabling a User Renaming a User Pol
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Connections Polycom RMX 2000/4000 A
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Managing the RMX Users Polycom RMX
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Notes Using Notes Polycom RMX 2000/
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Network Services 12 To enable the R
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Default IP Service (Conferencing Se
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Modifying the Default IP Network Se
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5 Click the Gatekeeper tab. 6 Modif
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Aliases: Polycom RMX 2000/4000 Admi
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10 View or modify the following fie
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11 Click the SIP Servers tab. 12 Mo
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Ethernet Settings (RMX 4000 Only) P
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IP Network Monitoring Polycom RMX 2
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3 Click the H.323 tab. The H.323 ta
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RMX 2000 Polycom RMX 2000/4000 Admi
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ISDN/PSTN Network Services Polycom
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The PRI Settings dialog box is disp
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6 Click Next. The Span Definition d
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10 Define the following parameters:
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3 Click the LAN Ports tab Polycom R
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IVR Services 13 Interactive Voice R
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IVR Services Toolbar Polycom RMX 20
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4 Click the Add Language button. Th
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Video Welcome Slide 24 Click the DT
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Entry Queues IVR Service Polycom RM
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3 Click the Convert Now button. Pol
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The Save As dialog box opens. Polyc
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Default IVR Prompts and Messages Po
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Table 13-12 Default IVR Messages (C
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The Call Detail Record (CDR) Utilit
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General conference section Event he
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Gateway Calls Call Flows 15 The RMX
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Connection Indications Polycom RMX
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4 Click OK. The new Gateway Profile
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RMX Administration and Utilities RM
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The installation proceeds. Polycom
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Polycom RMX 2000 Administrator’s
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2 Click the DNS tab. 3 Enter the Lo
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5 Install the certificate. Polycom
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Using an Internal Certificate Autho
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The File to Export dialog box is di
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System and Participant Alerts Polyc
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Table 16-1 Active Alarms Pane Colum
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System Configuration Modifying Syst
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LEGACY_EP_ CONTENT_DEFAULT_ LAYOUT
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5 Click OK to close the Update Flag
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IP_ ENVIRONMENT _LINK=NO ISDN_RESOU
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4 Click OK to close the New Flag di
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Auto Layout Configuration Polycom R
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RMX Time Altering the clock Polycom
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Resource Management Resource Capaci
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Displaying the Resource Report Poly
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ISDN/PSTN Polycom RMX 2000 Administ
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Port Usage Gauges Polycom RMX 2000
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System Information Polycom RMX 2000
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Table 16-14 System Information (Con
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Support for MIB-II Sections Polycom
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Traps Polycom RMX 2000 Administrato
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Defining the SNMP Parameters in the
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Multilingual Setting Polycom RMX 20
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Banner Display Polycom RMX 2000 Adm
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Using Software Management Polycom R
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Ping RMX Guidelines Using Ping Poly
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Notification Settings Polycom RMX 2
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Logger Diagnostic Files Polycom RMX
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Auditor File Viewer Polycom RMX 200
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Table 16-3 Auditor Event Columns (C
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Table 16-4 Alerts and Faults (Conti
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Table 16-5 Transactions (Continued)
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17 RMX Hardware Monitoring The stat
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HW Monitor Pane Toolbar Polycom RMX
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Table 17-4 MCU Properties - Event L
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Table 17-8 MCU Properties - General
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Performing Diagnostics To run Diagn
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Cards Monitor Polycom RMX 2000/4000
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Appendix A Disconnection Causes If
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Table A-1 Call Disconnection Causes
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Table A-2 ISDN Disconnection Causes
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Alarms and Faults Alarms Table B-1
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Table B-1 Alarms (Continued) Alarm
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Appendix C CDR Fields - Unformatted
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The Conference Summary Record Polyc
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Event Records Polycom RMX 2000/4000
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Table C-2 CDR Event Types (Continue
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Line Rate (cont.) 33 - 1024 kbps 34
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Table C-8 Event Fields for Event 2
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H.323 Participant Alias Name/SIP Pa
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H.243 Password Not supported. This
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Disconnection Cause Values Polycom
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Table C-37 Disconnection Cause Valu
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Appendix D Ad Hoc Conferencing and
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Appendix E Participant Properties A
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Appendix F Secure Communication Mod
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Creating/Modifying System Flags Pol
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Securing an External Database Polyc
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Appendix G Configuring Direct Conne
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Connecting to the Management Networ
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Appendix H Setting the RMX for Inte
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2 Expand the Enterprise Pools list.
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Defining a SIP Network Service in t
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9 Click the Send Certificate button
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Active Alarms and Troubleshooting A
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Troubleshooting Known Issues Polyco
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RMX 2000 Administrator's Guide - Polycom Support

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