RMX 2000 Administrator's Guide - Polycom Support

Chapter 13-IVR Services
Creating Audio Prompts and Video Slides
13-36
The RMX is shipped with default voice messages (in WAV format) and
video slides that are used for the default IVR services. You can create your
own video slides and record the voice messages for different languages or
customize them to your needs.
Recording an Audio Message
To record audio messages, use any sound recording utility available in
your computer or record them professionally in a recording studio. Make
sure that recorded message can be saved as a Wave file (*.wav format)
and that the recorded format settings are as defined in steps 4 and 5 on
page 13-36. The files are converted into the RMX internal format during
the upload process.
This section describes the use of the Sound Recorder utility delivered with
Windows 95/98/2000/XP.
To define the format settings for audio messages:
The format settings for audio messages need to be set only once. The settings
will then be applied to any new audio messages recorded.
1 On your PC, click Start > Programs > Accessories > Entertainment >
Sound Recorder.
The Sound–Sound Recorder dialog box opens.
2 To define the recording format, click File > Properties.
The Properties for Sound dialog box opens.