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RMX 2000 Administrator's Guide - Polycom Support

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Chapter 15-Gateway Calls<br />

15-6<br />

Using the endpoint’s DTMF input device such as remote control, the<br />

participant enters the number of the destination endpoint followed by the<br />

# key. Only one number can be dialed.<br />

While the system dials to the destination endpoints, the participant hears<br />

the dialing rings. During the connection phase, the number being dialed is<br />

displayed on the screen of the calling endpoint.<br />

If the call is not answered or it cannot be completed using one<br />

communication protocol, the system will try to connect the endpoint<br />

using the next communication protocol according to the selected<br />

protocols in the following order: H.323, SIP and ISDN. PSTN numbers are<br />

identified separately and are dialed immediately without trying other<br />

connections.<br />

If the endpoint is busy, the system will not try to connect the endpoint<br />

using another protocol.<br />

If the call is not completed after trying all possible protocols, the system<br />

displays the number that was dialed on the calling endpoint’s screen and<br />

the reason for not completing the call. For details, see "Connection<br />

Indications” on page 15-9.<br />

Dialing from ISDN/PSTN Endpoints<br />

Figure 15-3Dialing String and Call Flow from ISDN Endpoint to IP Endpoint<br />

[GW Profile ISDN/PSTN number] - the dial-in number assigned to<br />

the Gateway Profile, including the required country and area codes.<br />

For example, if the dial-in number assigned to the Gateway Profile is<br />

5705555, enter this number with the appropriate area code: 2125705555.

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