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RMX 2000 Administrator's Guide - Polycom Support

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<strong>Polycom</strong> <strong>RMX</strong> <strong>2000</strong>/4000 Administrator’s <strong>Guide</strong><br />

Alternatively, in the Conference IVR Services list, right-click the Entry<br />

Queue IVR Service and then select Set Default Entry Queue IVR<br />

Service.<br />

The default Entry Queue IVR Service appears in bold, indicating that<br />

it is the current default service.<br />

Modifying the Conference or Entry Queue IVR Service<br />

Properties<br />

You can modify the properties of an existing IVR Service, except the<br />

service name and language.<br />

To modify the properties of an IVR Service:<br />

1 In the <strong>RMX</strong> Management pane, click IVR Services.<br />

2 In the IVR Services list, Click the IVR Service to modify.<br />

For more information about the tabs and options of this dialog box,<br />

see "Defining a New Conference IVR Service” on page 13-9.<br />

3 Modify the required parameters or upload the required audio files.<br />

4 Click OK.<br />

13-33

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