RMX 2000 Administrator's Guide - Polycom Support

More documents

Recommendations

Info

Table of Contents viii Defining the IVR Service for Gateway Calls .................. 15-12 Defining the Conference Profile for Gateway Calls ...... 15-16 Defining the Gateway Profile ........................................... 15-17 Displaying the Connection Information - System Configuration ...................................................................... 15-21 Monitoring Ongoing Gateway Sessions ................................. 15-22 Gateway Session Parameters ............................................ 15-22 Connected Participant Parameters ................................... 15-23 Dialing to Polycom® DMA 7000 .................................................. 15-24 Direct Dialing from ISDN/PSTN Endpoint to IP Endpoint via a Meeting Room .................................................................................. 15-25 RMX Administration and Utilities . . . . . . . . . . . . . . . . 16-1 RMX Manager ....................................................................................... 16-1 Installing RMX Manager ............................................................. 16-1 Running RMX Manager .............................................................. 16-4 System and Participant Alerts ............................................................ 16-6 System Alerts ................................................................................ 16-7 Participant Alerts .......................................................................... 16-9 System Configuration ........................................................................ 16-10 Modifying System Flags ............................................................ 16-10 LEGACY_EP_CONTENT_DEFAULT_LAYOUT Flag Values ................................................................................... 16-17 Manually Adding and Deleting System Flags ....................... 16-19 Auto Layout Configuration .............................................................. 16-30 Customizing the Default Auto Layout .................................... 16-30 RMX Time ............................................................................................ 16-33 Altering the clock ....................................................................... 16-33 Resource Management ...................................................................... 16-35 Resource Capacity ...................................................................... 16-35 Resource Capacity Modes ................................................. 16-36 Resource Usage ................................................................... 16-37 Video/Voice Port Configuration ............................................. 16-39 Flexible Resource Capacity Mode .................................... 16-39 Fixed Resource Capacity ................................................... 16-40 Configuring the Video/Voice Resources in MPM Mode ..................................................................................... 16-41
Polycom RMX 2000/4000 Administrator’s Guide Configuring the Video/Voice Resources in MPM+ Mode ..................................................................................... 16-42 Flexible Resource Capacity ............................................... 16-42 Forcing Video Resource Allocation to CIF Resolution . 16-46 Resource Report .......................................................................... 16-48 Displaying the Resource Report ....................................... 16-48 Resource Report Display in Flexible Resource Capacity Mode ................................................................................. 16-49 Resource Report in Fixed Resource Capacity Mode . 16-51 ISDN/PSTN ........................................................................ 16-52 Port Usage .................................................................................... 16-53 Setting the Port Usage Threshold ..................................... 16-53 Port Usage Gauges ............................................................. 16-54 Port Gauges in Flexible/Fixed Capacity Modes ............ 16-55 System Information ............................................................................ 16-56 SNMP (Simple Network Management Protocol) .......................... 16-59 Detailed Description .................................................................. 16-59 MIB (Management Information Base) Files ............................ 16-59 Private MIBS ........................................................................ 16-59 Support for MIB-II Sections .............................................. 16-60 The Alarm-MIB ................................................................... 16-60 H.341-MIB (H.341 – H.323) ............................................... 16-60 Standard MIBs ..................................................................... 16-60 Traps ............................................................................................. 16-62 Status Trap Content ............................................................ 16-63 Defining the SNMP Parameters in the RMX .......................... 16-64 Multilingual Setting ........................................................................... 16-70 Customizing the Multilingual Setting ..................................... 16-70 Software Management ....................................................................... 16-71 Using Software Management ................................................... 16-71 Notification Settings ........................................................................... 16-73 Logger Diagnostic Files ..................................................................... 16-75 Auditor ................................................................................................. 16-78 Auditor Files ................................................................................ 16-78 Auditor Event History File Storage ................................. 16-78 Retrieving Auditor Files .................................................... 16-79 Auditor File Viewer ................................................................... 16-81 ix
Page 1 and 2: Polycom RMX 2000/4000 Administrator
Page 3 and 4: United States Federal Communication
Page 5 and 6: Table of Contents Polycom RMX 2000/
Page 11: Polycom RMX 2000/4000 Administrator
Page 17 and 18: Conference Profiles 1 Profiles stor
Page 19 and 20: Conferencing Modes Standard Confere
Page 21 and 22: Supplemental Conferencing Features
Page 23 and 24: Profile Toolbar Polycom RMX 2000 Ad
Page 25 and 26: Polycom RMX 2000 Administrator’s
Page 27 and 28: The New Profile - Advanced dialog b
Page 29 and 30: 6 Click the Video Quality tab. The
Page 31 and 32: Content Video Definition Polycom RM
Page 33 and 34: Table 1-7 Profile Properties - Vide
Page 35 and 36: Table 1-8 Auto Layout - Default Lay
Page 37 and 38: 12 Select one of the Skin options.
Page 39 and 40: 17 Define the following parameters:
Page 41 and 42: Additional Conferencing Information
Page 43 and 44: Video Resolutions in CP Polycom RMX
Page 49 and 50: Enabling HD Video Switching Polycom
Page 53 and 54: Content Protocol Polycom RMX 2000/4
Page 55 and 56: 5 Click the Video Quality tab. Poly
Page 63 and 64:
Lecture Mode Enabling Lecture Mode
Page 65 and 66:
Polycom RMX 2000/4000 Administrator
Page 67 and 68:
• Designate a new lecturer. Polyc
Page 69 and 70:
Enabling Closed Captions — Encryp
Page 71 and 72:
Conference Access Polycom RMX 2000/
Page 73 and 74:
Page 75 and 76:
Enabling Encryption in the Profile
Page 77 and 78:
Monitoring the Encryption Status Po
Page 79 and 80:
Lost Packet Recovery Guidelines Pol
Page 81 and 82:
Page 83 and 84:
Conference Level Polycom RMX 2000/4
Page 85 and 86:
Table 2-11 TPX / RPX - Additional V
Page 87 and 88:
Enabling Telepresence Conference Le
Page 89 and 90:
Page 91 and 92:
Page 93 and 94:
Enabling Cascading Polycom RMX 2000
Page 95 and 96:
Creating the Dial-out Cascaded Link
Page 97 and 98:
Page 99 and 100:
Monitoring Cascaded Conferences Pol
Page 101 and 102:
Page 103 and 104:
Cascade Links Conference B Slave Co
Page 105 and 106:
Page 107 and 108:
Page 109 and 110:
Page 111 and 112:
Page 113 and 114:
MGC to RMX 2000 Cascading Polycom R
Page 115 and 116:
Page 117 and 118:
Method B (Using a gatekeeper): Poly
Page 119 and 120:
Page 121 and 122:
Page 123 and 124:
Page 125 and 126:
Viewing Participant Properties Poly
Page 127 and 128:
Meeting Rooms 3 A Meeting Room is a
Page 129 and 130:
Meeting Rooms List Polycom RMX 2000
Page 131 and 132:
Meeting Room Toolbar & Right-click
Page 133 and 134:
Entry Queues, Ad Hoc Conferences an
Page 135 and 136:
Table 4-1 Default Entry Queue Prope
Page 137 and 138:
Page 139 and 140:
Page 141 and 142:
Modifying the EQ Properties Transit
Page 143 and 144:
Ad Hoc Conferencing Polycom RMX 200
Page 145 and 146:
SIP Factories Creating SIP Factorie
Page 147 and 148:
Table 4-3: New Factory Properties (
Page 149 and 150:
Address Book 5 The Address Book is
Page 151 and 152:
Click the tab to re-open the Addres
Page 153 and 154:
2 Define the following fields: Tabl
Page 155 and 156:
Alias Name/Type (H.323 Only) Polyco
Page 157 and 158:
Page 159 and 160:
Page 161 and 162:
Page 163 and 164:
Deleting Participants from the Addr
Page 165 and 166:
Page 167 and 168:
Page 169 and 170:
Page 171 and 172:
Page 173 and 174:
Page 175 and 176:
Reservations Guidelines 6 The Reser
Page 177 and 178:
Reservations Polycom RMX 2000/4000
Page 179 and 180:
Reservations Views Toolbar Buttons
Page 181 and 182:
List View List View does not have a
Page 183 and 184:
Page 185 and 186:
Page 187 and 188:
Page 189 and 190:
Page 191 and 192:
Page 193 and 194:
Page 195 and 196:
A confirmation dialog box is displa
Page 197 and 198:
Operator Assistance & Participant M
Page 199 and 200:
Page 201 and 202:
Page 203 and 204:
The Operator Assistance dialog box
Page 205 and 206:
Page 207 and 208:
Page 209 and 210:
Page 211 and 212:
8 Click the Video Settings tab. The
Page 213 and 214:
Page 215 and 216:
Page 217 and 218:
Page 219 and 220:
Page 221 and 222:
Participant Alerts List Polycom RMX
Page 223 and 224:
Moving Participants Polycom RMX 200
Page 225 and 226:
Conference Templates 8 Conference T
Page 227 and 228:
Using Conference Templates Polycom
Page 229 and 230:
Page 231 and 232:
Page 233 and 234:
The Media Sources tab opens. Polyco
Page 235 and 236:
Page 237 and 238:
Page 239 and 240:
Page 241 and 242:
Page 243 and 244:
Conference and Participant Monitori
Page 245 and 246:
Conference Level Monitoring Viewing
Page 247 and 248:
High Definition Video Switching Pol
Page 249 and 250:
Page 251 and 252:
Viewing Permissions Tab Chairperson
Page 253 and 254:
Page 255 and 256:
Participant Alerts List Polycom RMX
Page 257 and 258:
Page 259 and 260:
Page 261 and 262:
Page 263 and 264:
Channels Used (cont.) Polycom RMX 2
Page 265 and 266:
Viewing Permissions Tab Channel Sta
Page 267 and 268:
Monitoring ISDN/PSTN Participants P
Page 269 and 270:
Page 271 and 272:
Page 273 and 274:
Page 275 and 276:
Recording Conferences 10 The RMX en
Page 277 and 278:
Page 279 and 280:
Page 281 and 282:
Table 10-4 Recording Participant Ri
Page 283 and 284:
Page 285 and 286:
Users, Connections and Notes 11 RMX
Page 287 and 288:
Adding a New User Administrators ca
Page 289 and 290:
Changing a User’s Password Polyco
Page 291 and 292:
Enabling a User Renaming a User Pol
Page 293 and 294:
Connections Polycom RMX 2000/4000 A
Page 295 and 296:
Managing the RMX Users Polycom RMX
Page 297 and 298:
Page 299 and 300:
Page 301 and 302:
Page 303 and 304:
Notes Using Notes Polycom RMX 2000/
Page 305 and 306:
Network Services 12 To enable the R
Page 307 and 308:
Default IP Service (Conferencing Se
Page 309 and 310:
Page 311 and 312:
Page 313 and 314:
Page 315 and 316:
Page 317 and 318:
Modifying the Default IP Network Se
Page 319 and 320:
Page 321 and 322:
5 Click the Gatekeeper tab. 6 Modif
Page 323 and 324:
Aliases: Polycom RMX 2000/4000 Admi
Page 325 and 326:
Page 327 and 328:
10 View or modify the following fie
Page 329 and 330:
11 Click the SIP Servers tab. 12 Mo
Page 331 and 332:
Page 333 and 334:
Ethernet Settings (RMX 4000 Only) P
Page 335 and 336:
IP Network Monitoring Polycom RMX 2
Page 337 and 338:
3 Click the H.323 tab. The H.323 ta
Page 339 and 340:
Page 341 and 342:
Page 343 and 344:
RMX 2000 Polycom RMX 2000/4000 Admi
Page 345 and 346:
Page 347 and 348:
ISDN/PSTN Network Services Polycom
Page 349 and 350:
Page 351 and 352:
The PRI Settings dialog box is disp
Page 353 and 354:
6 Click Next. The Span Definition d
Page 355 and 356:
10 Define the following parameters:
Page 357 and 358:
Page 359 and 360:
3 Click the LAN Ports tab Polycom R
Page 361 and 362:
IVR Services 13 Interactive Voice R
Page 363 and 364:
IVR Services Toolbar Polycom RMX 20
Page 365 and 366:
4 Click the Add Language button. Th
Page 367 and 368:
Page 369 and 370:
Page 371 and 372:
Page 373 and 374:
Page 375 and 376:
Page 377 and 378:
Page 379 and 380:
Page 381 and 382:
Page 383 and 384:
Video Welcome Slide 24 Click the DT
Page 385 and 386:
Page 387 and 388:
Entry Queues IVR Service Polycom RM
Page 389 and 390:
Page 391 and 392:
Page 393 and 394:
Page 395 and 396:
Page 397 and 398:
3 Click the Convert Now button. Pol
Page 399 and 400:
The Save As dialog box opens. Polyc
Page 401 and 402:
Default IVR Prompts and Messages Po
Page 403 and 404:
Table 13-12 Default IVR Messages (C
Page 405 and 406:
Page 407 and 408:
The Call Detail Record (CDR) Utilit
Page 409 and 410:
General conference section Event he
Page 411 and 412:
Page 413 and 414:
Page 415 and 416:
Gateway Calls Call Flows 15 The RMX
Page 417 and 418:
Page 419 and 420:
Page 421 and 422:
Page 423 and 424:
Connection Indications Polycom RMX
Page 425 and 426:
Page 427 and 428:
Page 429 and 430:
Page 431 and 432:
Page 433 and 434:
Page 435 and 436:
4 Click OK. The new Gateway Profile
Page 437 and 438:
Page 439 and 440:
Page 441 and 442:
RMX Administration and Utilities RM
Page 443 and 444:
The installation proceeds. Polycom
Page 445 and 446:
Polycom RMX 2000 Administrator’s
Page 447 and 448:
2 Click the DNS tab. 3 Enter the Lo
Page 449 and 450:
5 Install the certificate. Polycom
Page 451 and 452:
Using an Internal Certificate Autho
Page 453 and 454:
The File to Export dialog box is di
Page 455 and 456:
System and Participant Alerts Polyc
Page 457 and 458:
Table 16-1 Active Alarms Pane Colum
Page 459 and 460:
System Configuration Modifying Syst
Page 461 and 462:
Page 463 and 464:
Page 465 and 466:
LEGACY_EP_ CONTENT_DEFAULT_ LAYOUT
Page 467 and 468:
Page 469 and 470:
Page 471 and 472:
5 Click OK to close the Update Flag
Page 473 and 474:
Page 475 and 476:
Page 477 and 478:
IP_ ENVIRONMENT _LINK=NO ISDN_RESOU
Page 479 and 480:
Page 481 and 482:
4 Click OK to close the New Flag di
Page 483 and 484:
Page 485 and 486:
Page 487 and 488:
Auto Layout Configuration Polycom R
Page 489 and 490:
Page 491 and 492:
RMX Time Altering the clock Polycom
Page 493 and 494:
Resource Management Resource Capaci
Page 495 and 496:
Page 497 and 498:
Page 499 and 500:
Page 501 and 502:
Page 503 and 504:
Page 505 and 506:
Page 507 and 508:
Displaying the Resource Report Poly
Page 509 and 510:
Page 511 and 512:
ISDN/PSTN Polycom RMX 2000 Administ
Page 513 and 514:
Port Usage Gauges Polycom RMX 2000
Page 515 and 516:
System Information Polycom RMX 2000
Page 517 and 518:
Table 16-14 System Information (Con
Page 519 and 520:
Support for MIB-II Sections Polycom
Page 521 and 522:
Traps Polycom RMX 2000 Administrato
Page 523 and 524:
Defining the SNMP Parameters in the
Page 525 and 526:
Page 527 and 528:
Page 529 and 530:
Multilingual Setting Polycom RMX 20
Page 531 and 532:
Banner Display Polycom RMX 2000 Adm
Page 533 and 534:
Page 535 and 536:
Using Software Management Polycom R
Page 537 and 538:
Ping RMX Guidelines Using Ping Poly
Page 539 and 540:
Notification Settings Polycom RMX 2
Page 541 and 542:
Logger Diagnostic Files Polycom RMX
Page 543 and 544:
Page 545 and 546:
Page 547 and 548:
Auditor File Viewer Polycom RMX 200
Page 549 and 550:
Table 16-3 Auditor Event Columns (C
Page 551 and 552:
Table 16-4 Alerts and Faults (Conti
Page 553 and 554:
Table 16-5 Transactions (Continued)
Page 555 and 556:
Page 557 and 558:
Page 559 and 560:
17 RMX Hardware Monitoring The stat
Page 561 and 562:
HW Monitor Pane Toolbar Polycom RMX
Page 563 and 564:
Page 565 and 566:
Table 17-4 MCU Properties - Event L
Page 567 and 568:
Page 569 and 570:
Page 571 and 572:
Page 573 and 574:
Table 17-8 MCU Properties - General
Page 575 and 576:
Page 577 and 578:
Page 579 and 580:
Page 581 and 582:
Performing Diagnostics To run Diagn
Page 583 and 584:
Page 585 and 586:
Cards Monitor Polycom RMX 2000/4000
Page 587 and 588:
Appendix A Disconnection Causes If
Page 589 and 590:
Table A-1 Call Disconnection Causes
Page 591 and 592:
Page 593 and 594:
Page 595 and 596:
Page 597 and 598:
Table A-2 ISDN Disconnection Causes
Page 599 and 600:
Page 601 and 602:
Page 603 and 604:
Page 605 and 606:
Alarms and Faults Alarms Table B-1
Page 607 and 608:
Table B-1 Alarms (Continued) Alarm
Page 609 and 610:
Page 611 and 612:
Page 613 and 614:
Page 615 and 616:
Page 617 and 618:
Page 619 and 620:
Page 621 and 622:
Appendix C CDR Fields - Unformatted
Page 623 and 624:
The Conference Summary Record Polyc
Page 625 and 626:
Event Records Polycom RMX 2000/4000
Page 627 and 628:
Table C-2 CDR Event Types (Continue
Page 629 and 630:
Page 631 and 632:
Page 633 and 634:
Page 635 and 636:
Page 637 and 638:
Line Rate (cont.) 33 - 1024 kbps 34
Page 639 and 640:
Page 641 and 642:
Page 643 and 644:
Table C-8 Event Fields for Event 2
Page 645 and 646:
Page 647 and 648:
Page 649 and 650:
Page 651 and 652:
Page 653 and 654:
Page 655 and 656:
H.323 Participant Alias Name/SIP Pa
Page 657 and 658:
Page 659 and 660:
Page 661 and 662:
H.243 Password Not supported. This
Page 663 and 664:
Page 665 and 666:
Page 667 and 668:
Page 669 and 670:
Page 671 and 672:
Page 673 and 674:
Page 675 and 676:
Disconnection Cause Values Polycom
Page 677 and 678:
Table C-37 Disconnection Cause Valu
Page 679 and 680:
Page 681 and 682:
Appendix D Ad Hoc Conferencing and
Page 683 and 684:
Page 685 and 686:
Page 687 and 688:
Page 689 and 690:
Page 691 and 692:
Page 693 and 694:
Page 695 and 696:
Page 697 and 698:
Appendix E Participant Properties A
Page 699 and 700:
Page 701 and 702:
Appendix F Secure Communication Mod
Page 703 and 704:
Page 705 and 706:
Creating/Modifying System Flags Pol
Page 707 and 708:
Securing an External Database Polyc
Page 709 and 710:
Appendix G Configuring Direct Conne
Page 711 and 712:
Page 713 and 714:
Page 715 and 716:
Connecting to the Management Networ
Page 717 and 718:
Page 719 and 720:
Page 721 and 722:
Page 723 and 724:
Page 725 and 726:
Appendix H Setting the RMX for Inte
Page 727 and 728:
2 Expand the Enterprise Pools list.
Page 729 and 730:
Page 731 and 732:
Page 733 and 734:
Page 735 and 736:
Page 737 and 738:
Page 739 and 740:
Page 741 and 742:
Page 743 and 744:
Page 745 and 746:
Defining a SIP Network Service in t
Page 747 and 748:
9 Click the Send Certificate button
Page 749 and 750:
Page 751 and 752:
Page 753 and 754:
Active Alarms and Troubleshooting A
Page 755 and 756:
Troubleshooting Known Issues Polyco
show all

RMX 2000 Administrator's Guide - Polycom Support

Create successful ePaper yourself

Delete template?

Save as template?