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Definity ECS Admin for Network Connectivity.pdf - TextFiles.com

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Overview<br />

2 H.323 Trunks<br />

IP-Connected Trunks<br />

IP-connected trunks allow trunk groups to be defined as ISDN-PRI-equivalent tie<br />

lines between switches over an IP network.<br />

Trunks using IP connectivity provide cost-reduction and simplified management.<br />

Benefits include a reduction in long distance voice and fax expenses, facilitation of<br />

global <strong>com</strong>munications, full-function networks with data and voice convergence, and<br />

network optimization by using the existing network resources.<br />

H.323 Trunk The TN802B IP Interface in Medpro mode enables H.323 trunk service using IP<br />

connectivity between two DEFINITY <strong>ECS</strong> systems. H.323 trunk groups can be<br />

configured as DEFINITY-specific tie trunks supporting ISDN trunk features such as<br />

DCS+ and QSIG, or as generic tie trunks permitting interconnection with other<br />

vendors’ H.323 v2-<strong>com</strong>pliant switches, or as direct-inward-dial (DID) type of<br />

“public” trunk providing access to the switch <strong>for</strong> unregistered users. A variety of<br />

signaling options can be chosen by the system administrator.<br />

IP Trunk<br />

The IP Trunk mode (of the TN802B IP Interface) will typically be chosen <strong>for</strong><br />

interoperability with existing TN802 (as opposed to the TN802B) IP Interface circuit<br />

packs. IP Trunk mode can be used only between two DEFINITY switches. Each IP<br />

Interface circuit pack in IP Trunk mode provides a basic twelve-port package that can<br />

be expanded up to a total of 30 ports.<br />

IP Softphones<br />

DEFINITY IP Softphones operate on a PC equipped with Microsoft Windows<br />

95/98/NT and with TCP/IP connectivity to DEFINITY <strong>ECS</strong>. DEFINITY IP Solutions<br />

supports three IP Softphone configurations:<br />

• Road-warrior application of IP Softphone — a PC running the DEFINITY IP<br />

Softphone application and an H.323v2-<strong>com</strong>pliant audio application, with a single<br />

IP connection to a DEFINITY server.<br />

• Tele<strong>com</strong>muter application of IP Softphone — a PC running the DEFINITY IP<br />

Softphone application with an IP connection to the DEFINITY server, and a<br />

standard telephone with a separate PSTN connection to the DEFINITY server.<br />

• CentreVu IP Agent — same as the Dual-Connection IP Softphone with the<br />

addition of call-center agent features that enable agents to work at home.<br />

The DEFINITY IP Softphone can also operate in a “native H.323” mode, which is a<br />

PC-based single phone with limited features.<br />

Documentation on how to set up and use the IP Softphones is included on the<br />

CD-ROM containing the IP Softphone software. The documentation includes a<br />

Getting Started quick reference, an overview and troubleshooting document, and<br />

context-sensitive help integrated with the softphone software.<br />

Procedures <strong>for</strong> administering the DEFINITY <strong>ECS</strong> server to support IP Softphones are<br />

given in DEFINITY <strong>ECS</strong> R8.2 <strong>Admin</strong>istrator’s Guide, 555-233-506.<br />

32<br />

<strong>Admin</strong>istration <strong>for</strong> <strong>Network</strong> <strong>Connectivity</strong><br />

CID: 77730 555-233-504 — Issue 1 — April 2000

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