Army Emergency Management Program - Federation of American ...

Table 12–4
Bulk distribution team resource type definitions—Continued
Resource Bulk distribution team
Category Mass care Kind Team
Minimum capabilities Type I POD Type II POD Type III POD
Light sets With generator 4 2 1
Forklifts Required 4 2 1
Pallet jacks Required 2 2 1
Waste dumpsters 5 Required 4 2 1
Training requirements
NIMS training requirements 6 NIMS ALL ALL ALL*
Task-specific training 7 Installation ALL ALL ALL*
IS–26: Guide to points of distribution FEMA EMI ALL ALL ALL*
DOD IFSAC HAZMAT awareness 6 NFPA 472 Team leader Team leader Team leader
Service output Type I POD Type II POD Type III POD
Component Metric
Customers 7 1000 Customers/day
20k/day 10k/day 5k/day
Vehicles 7 Vehicles/hour 560/hr 280/hr 140/hr
Max distribution 8 Trailer load/day
Water loads 1 case/vehicle 4 2 1
MRE loads 6 MREs/vehicle 2 1 .5
Tarp loads 1 tarp/vehicle 2 1 .5
Equivalency - 1 Type I = 4 Type III 2 Type II = 1 Type I 4 Type III = 1 Type I
Notes:
1 Manpower must be organized, trained, certified (if required), credentialed (as required), equipped, exercised, evaluated, maintained, and sustained as
specified in this publication.
2 Receiving areas for restocking only utilized at night.
3 Tables divided up with one table for each worker shelter plus loading stations of 4 tables per station for water, food, and tarps (as required).
4 Based upon total personnel at max requirement (day operations).
5 With waste management service contract for daily waste removal.
6 See table 13–1 for training set information.
7 As necessary to support assigned functions.
8 Daytime distributions only for safety and security reasons. Service estimates based upon no customer leaving vehicle. Loading point staff load vehicle with
allotment.
9 Based upon U.S. Census estimate of 3.17 persons/household and 1 household/vehicle.
h. Best practices. A best practice in bulk distribution management is the pre-incident coordination with commercial
providers (for example, AAFES post-exchange and commissary, AAFES mini-mart, thrift store, and commercial
retailers) and the U.S. Postal Service to ensure business continuity measures are in place and routinely exercised to
ensure the continued availability of the providers during an emergency. Pre-incident identification of power and utility
requirements, especially the resource typing of power generator requirements for these businesses based upon required
load, coupled with pre-incident support contracts or other agreements/contracts for the provision of the required
generators and the geo-coding of applicable generator requirements (by type) into the GIS and IMS supporting the
installation EOC dramatically reduce the need for establishing temporary and/or volunteer teams for this function.
12–13. Call center
a. Requirement. All EM programs shall identify a local or toll-free hotline for distribution to friends and family of
Category 1–5 personnel regarding information on the status of evacuees, casualties, and fatalities. Installation EMWG
shall coordinate with DHR on the establishment, activation, and management of a call center on the installation when
requested by the installation EOC or activated as identified in the installation EM plan. A call center is a consolidated
location outside the affected area for the provision of information on the status of evacuees, casualties, and fatalities to
members, friends, and family of the Army community during the response and recovery phases. A call center is usually
activated with 4–8 hours after an incident occurs in order to serve as a central clearinghouse for information on the
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