Army Emergency Management Program - Federation of American ...

section. The personnel accountability staff requires adequate workspace, communications capabilities and capacity, and
supplies in order to perform its assigned tasks as detailed in chapter 14.
i. Mass care registration process.
(1) Resident tracking. Installation commanders shall approve a process for registration and tracking of all personnel
utilizing mass care services, especially those residing within local safe havens or remote safe havens. The goal is
tracking of personnel from point of entry to point of exit across the full life cycle of evacuation and mass care
operations. Mass care registration systems may consist of traditional pen and paper systems, color-coded identification
bracelets, barcode systems, and radio frequency identification systems. See AR 40–400 and MEDCOM 525–4 for
guidance related to patient administration for those mass care locations serving medical special needs populations.
Installation EM staff will ensure coordination with local civil jurisdictions in order to establish a process for sharing
capacity information and exchanging registration information, especially in identifying members of the Army community
utilizing civilian shelters and communicating that information to the supported installation for personnel accountability
purposes. DAMO–ODP shall identify material solutions which address this requirement and seek resourcing for
material fielding and sustainment at a programmatic level.
(2) Mass care registration team. The requirements and resource typing definitions for a mass care registration team
or mass care registration elements are being developed by DAMO–ODP in coordination with the DFMWR and DHR
program sponsors as well as applicable stakeholders and shall be provided once completed and approved.
j. Rapid needs assessment team.
(1) Requirement. In order to quickly identify mass care, medical care, public health, and mental health needs postincident,
installations shall develop a rapid needs assessment process in coordination with DFMWR Army community
service, the installation PHEO, and the MTF commander. Rapid needs assessments are designed to quickly provide
accurate and inexpensive population-based information needed to match a community’s mass care needs with the
available resources. Early assessments combined with rapid mobilization of resources can significantly reduce human
suffering and the potential for secondary medical, public health, and mental health impacts.
(2) Rapid needs assessment team. The requirements and resource typing definitions for a rapid needs assessment
team are being developed by DAMO–ODP in coordination with the applicable stakeholders and shall be provided once
completed and approved.
k. Volunteer and donations management. Installation commanders shall address volunteer and donations management
during mass care operations. Installation commanders shall approve procedures identified in the installation EM
plan for organizing and coordinating the receipt of unsolicited services and/or goods from members of the Army
community and local civil jurisdictions in a manner that complies with applicable law and policy and does not interfere
with ongoing response and recovery efforts.
(1) Volunteer management team. The requirements and resource typing definitions for a volunteer management team
are being developed by DAMO–ODP in coordination with the program sponsor for DFMWR Army community
service, which is currently responsible for coordinating volunteer services on the installation, as well as applicable
stakeholders and shall be provided once completed and approved.
Note. The restrictions of 31 USC 3142 specifically allow the commander to accept voluntary services in “emergencies involving the
safety of human life or the protection of property,” which includes all response and recovery operations within the Army EM
Program. Voluntary services may not be used to complete ongoing, regular functions of the government and therefore must be
utilized only to provide services specific to response and recovery operations. See the installation’s legal counsel for additional
information.
(2) Donations management team. The requirements and resource typing definitions for a donations management
team are being developed by DAMO–ODP in coordination the program sponsor for DOL Supply Services, which is
currently responsible for coordinating warehouse operations on the Installation, as well as applicable stakeholders and
shall be provided once completed and approved.
l. Special needs management. Installation commanders shall address special needs management during evacuation
management and mass care operations. As detailed in chapter 4 and appendix D, Category 2SN (special needs
population) consists of all personnel who will require special transportation and/or assistance during an evacuation of
any distance or mass care for any duration due to their medical needs. In the case of Category 2SN (special needs
population) personnel, it is critical that special needs (for example, medicinal requirements, wheelchairs, oxygen
administration, ventilators, and so forth) be identified by person, by location, by individual quantity, and by total
quantity, whenever possible. Special needs management may require establishment of one or more local safe havens
dedicated to serving the Category 2SN population. As a reminder, this vulnerable populations includes members of the
Wounded Warrior Program, the Exceptional Family Member Program, and all personnel under inpatient (as well as
some outpatient) care at the supporting MTF. This community is now being consolidated under the concept of
functional needs. Guidance on the management of the broader functional needs community will be provided once
available. Though this population is smaller onboard Army installations than in typical U.S. communities due to the
younger, more active community and the lack of hospice or retirement facilities on the majority of installations,
effective management of even this small population requires a great deal of pre-incident planning and coordination by
all involved, both within the command and within the community.
DA PAM 525–27 20 September 2012
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