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designate staff to provide this function and provide them with the appropriate training based upon guidance from<br />

higher headquarters. Both primary and alternate JIC locations will be pre-identified by emergency power generator<br />

fielding based upon the anticipate load requirements. It is not the responsibility <strong>of</strong> the EM program to operate or<br />

maintain the JIC unless tasked directly by higher authority.<br />

Chapter 12<br />

Evacuation <strong>Management</strong> and Mass Care Operations<br />

12–1. Evacuation management<br />

a. Overview. Evacuation management consists <strong>of</strong> all community preparedness, interagency coordination, dispatch<br />

center, mass warning and notification, installation EOC, and field activities necessary to initiate, manage, and complete<br />

the movement <strong>of</strong> identified personnel at risk from one or more hazards from the installation to a safe location, whether<br />

on-post safe haven, local civilian shelter, or a remote safe haven at a geographically remote installation or location, and<br />

then return those evacuees back to the installation during the recovery phase. Evacuation removes a population at risk<br />

from one or more hazards and therefore significantly decreases the scope, scale, and impact <strong>of</strong> the emergency.<br />

Evacuation management must overcome multiple organizational, logistical, and social challenges in a chaotic environment<br />

and requires significant efforts during the preparedness phase, especially in emergency planning and community<br />

preparedness, in order to be executed successfully by the installation commander. Successful evacuation relies upon<br />

close coordination with State and local (or Host Nation) agencies regarding traffic management, evacuation routes, and<br />

the use <strong>of</strong> mass transit, commercial aviation, and maritime transportation options. Evacuation <strong>Management</strong> activities<br />

are undertaken as part <strong>of</strong> the comprehensive effort to reduce the risk associated with hazards identified in chapter 5.<br />

b. Goals. The goals <strong>of</strong> the evacuation management is (1) to reduce the impact <strong>of</strong> identified hazards upon the<br />

protected populace by removing all or some <strong>of</strong> the population at risk to a safer location and (2) to coordinate the<br />

movement <strong>of</strong> the protected populace during an emergency with movement <strong>of</strong> identified Category 1 and 5 personnel.<br />

Per DODI 6055.17, DODI 2000.16, DODI 3020.52, DOD 0–2000.12–H, and NFPA 1600, evacuation, rather than the<br />

procurement and employment <strong>of</strong> protective equipment, is the primary means <strong>of</strong> addressing hazards faced by the<br />

protected populace.<br />

c. Requirement. All EM programs shall develop, exercise, and maintain procedures for evacuation <strong>of</strong> all assigned<br />

personnel upon standing, verbal, or written orders <strong>of</strong> the installation commander. Evacuation management procedures<br />

shall include the capability to direct and manage evacuation <strong>of</strong> (a) one or more installation zones (see chap 4) to local<br />

safe haven on the installation, (b) one or more installation zones to civilian shelter provided by one or more civil<br />

jurisdictions, (c) one or more installation zones to remote safe haven at a pre-designated, geographically remote<br />

installation or location, and (d) <strong>of</strong> the entire protected populace simultaneously to a remote safe haven (when the<br />

hazard environment dictates evacuation <strong>of</strong> the entire population). Evacuation management shall include procedures for<br />

the phased or simultaneous return <strong>of</strong> evacuees at a local safe haven, civilian shelter, or a remote safe haven to the onpost<br />

residences or businesses during the recovery phase. Evacuation management shall include procedures for the<br />

continuous broadcast communication to evacuees during the entire evacuation process, throughout mass care operations<br />

(as described below), and during the return <strong>of</strong> evacuees to their residences or workplaces on the installation.<br />

d. Budget and/or resource considerations. Evacuation management is organized and executed largely by taskorganized<br />

teams <strong>of</strong> existing personnel, additional duty personnel, and volunteers. Nothing within this publication<br />

mandates dedicated personnel, dedicated facilities or transportation capabilities, or the associated resourcing for new<br />

organizations. Per DFAS Manual 37–100, emergency cost accounting codes established during the response phase by<br />

the installation EOC’s finance and administration section shall be utilized to capture the costs associated with activation<br />

and operation <strong>of</strong> all mass care operations. Associated support contracts shall be activated based upon specified<br />

measures and be contingent on activation for payment.<br />

e. Demographics. Evacuation management procedures rely upon the demographic information collected in chapter 4<br />

to identify planning estimates, identify logistical requirements, guide/predict the actions <strong>of</strong> the protected populace, and<br />

identify resource needs. Collected demographic information should be compiled and then organized by geographical<br />

area (see installation zoning), type <strong>of</strong> emergency (aligned with HSA in the installation EM plan), and type <strong>of</strong> service to<br />

be provided by the Installation. The best practice regarding this organizational challenge is to geo-code relevant<br />

information into the GIS supporting the EOC.<br />

Note. A key source <strong>of</strong> demographic and evacuation management information regarding certain communities is the FEMA HES<br />

completed for tropical cyclone/hurricane hazards on the East and Gulf Coasts <strong>of</strong> the U.S. (Texas to Maine), domestic Caribbean<br />

locations (for example, USVI and Puerto Rico), and select pacific locations. Though developed specific to tropical cyclone/hurricane<br />

hazards and focused on the civilian community, these studies provide extraordinary depth <strong>of</strong> information on demographics,<br />

infrastructure capacity, and historical trends which are applicable to all evacuation efforts.<br />

f. Impact. Statistical analysis and historical trends can be applied to the assembled demographic and infrastructure<br />

information to identify planning figures for installation zoning, mass warning and notification, evacuation management,<br />

and mass care operations as identified in chapter 4. It is important to coordinate with local civil authorities regarding<br />

76 DA PAM 525–27 20 September 2012

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