MX-M264N/M314N/M354N Operation-Manual GB

TROUBLESHOOTING
Problem Point to check Solution
The machine does not
begin fax reception.
Has the reception mode been set to
"Manual Reception" in the system
settings?
Is little free memory remaining?
Set the reception mode to "Auto Reception".
When the reception mode is set to "Manual Reception",
the machine will not receive faxes automatically.
System Settings > "Fax Data Receive/Forward" >
"Fax Settings" > "Receive Setting"
Increase the amount of free memory.
The amount of free memory can be increased by
printing faxes received by confidential reception and
other password-protected received data, and by
deleting data stored in memory boxes.
PROBLEMS RELATED TO TELEPHONE
Problem Point to check Solution
Dialling is not
possible.
You cannot talk to the
other party.
Is the extension phone connected?
Did you dial using the speaker?
Check connections.
Check the telephone line socket, the extension phone
socket, the wall socket, and any extension adapters to
make sure that all connections are secure.
Use the extension phone.
When you dial using the speaker, you will be able to
hear the voice of the other party, but he or she will not
hear your voice. (When the extension phone is not
installed, you cannot talk to the other party.)
PROBLEMS RELATED TO AUDIBLE SIGNALS
Problem Point to check Solution
The volume is too low.
• Speaker
• Ringer Volume
• Line Monitor
• Fax Receive
Complete Signal
• Fax Send Complete
Signal
• Fax Communication
Error Signal
No sound is heard.
• Ringer Volume
• Line Monitor
• Fax Receive
Complete Signal
• Fax Send Complete
Signal
• Fax Communication
Error Signal
Has the volume been set to a low level
in the system settings (administrator)?
Has the ringer volume been turned off in
the system settings (administrator)?
Ask your administrator to set the volumes in
"Speaker Settings" to a higher level.
System Settings (Administrator) > "Image Send
Settings" > "Fax Settings" > "Fax Default Settings" >
"Speaker Settings"
Ask your administrator to set the volumes in
"Speaker Settings" to other than "No Sound".
System Settings (Administrator) > "Image Send
Settings" > "Fax Settings" > "Fax Default Settings" >
"Speaker Settings"
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