Part 4 - Iowa Medicaid Enterprise

RFP MED-12-001 | Technical ProposalIowa Medicaid Enterprise System Service Procurement | MMIS and Core MMIS Operationsconfiguration control functions and auditing to confirm that the control processes are working effectively.The behavior of information technology authorized users and their type of access (e.g., read, write) isdocumented in the Configuration Management Plan. Configuration management policies and procedureswill be developed specifically for the new MMIS based on the State-approved policies and procedures tosupport its unique environment, criticality, and sensitive data.The configuration management process is embodied in rules, procedures, techniques, methodology, andresources that:• Identify and document the functional and physical characteristics of Configuration Items (CIs), whichare the basic units of configuration management• Establish configuration baselines for the control of CIs• Control the changes to CIs and their related documentation• Record and report information needed to manage CIs effectively, including the implementation statusof approved changes• Audit the CIs to verify conformance to technical documentationTeam Noridian will develop the Configuration Management Plan which includes the following items:• Overview of Configuration Management• Configuration Management Policies• Configuration Management Process Overview• Configuration Management Responsibilities• Configuration Management Organization• Configuration Management Orientation and Training• Configuration Management Costs and Schedules• Configuration Management Process Description• Configuration Management Process Evaluation• Communication• Process Documentation and Reporting• Coordinating with Stakeholders• Coordinating with Interested Parties8.3.1.2.9 Hardware, Software, and CommunicationsRFP Section 6.3.1.2 aaTeam Noridian has reviewed the Department’s supported versions of the Microsoft Operating System,Microsoft Office Suite, Internet Explorer, and technologies for data interchange and we have designed oursolution and selected tools that are be compatible.8.3.1.2.10 Planned System EnvironmentsRFP Section 6.3.1.2 bbTeam Noridian has planned the implementation and configuration of the development and testenvironments in our Project Work Plan. Team Noridian will provide the following environments for thenew MMIS.• Development• Unit Test• System Test• Integration Test• User Acceptance Test• Training/Knowledge Transfer• Business Scenario Test8 | 102