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Part 4 - Iowa Medicaid Enterprise

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RFP MED-12-001 | Technical Proposal<strong>Iowa</strong> <strong>Medicaid</strong> <strong>Enterprise</strong> System Service Procurement | MMIS and Core MMIS Operations10.Letter #114 TerminationLetter due to OIG ExclusionThis letter is generated on demand when aprovider's business status is "Terminated -OIG Authority". Team Noridian will modifythe letter to allow automatic generationwhen the system terminates a provider dueOIG sanction.YesYesPR1.03.01PR2.05.01PR2.0611.Letter #117 EFT ReadyletterThis letter is generated automatically whenthe provider's banking information hassuccessfully cleared testing through thebank automated clearing house (ACH)process. This letter notifies the providerthat they will henceforth be paid via bankdirect deposit transaction.YesNoPR1.03.01PR2.05.0112. Letter #118 POS Block N/A N/A N/A N/A13.14.15.16.17.18.19.20.Letter #121 PrescriptionDrug Volume SurveyLetter #301 User LoginDetails letterLetter #317 QMT MedicalRequestLetter #318 QMT MedicalSecond RequestLetter #319 QMT DenialComplaint RequestLetter #320 QMT DenialComplaint Second RequestLetter #354 PublicationUpdateLetter #394 POSBlock BatchN/A N/A N/A N/AThis letter is generated automatically whenthe provider's eCAMS Provider Portal logincredentials (domain, user ID andpassword) are created.This letter is generated on demand whenthe IME chooses to undertake a qualityreview of the provider based on a membercomplaint.This letter is generated on demand whenthe provider has already received letter#317 and there has been no response tothe letter. The second request letter canonly be generated one time.This letter is generated on demand when amember has lodged a complaintconcerning denial of service from aprovider.This letter is generated on demand whenthe provider has received letter #319 andthere has been no response to the letter.The second request letter can only begenerated one time.This letter is generated on demand to agroup of providers selected on the ProviderList page. It is used to notify providers ofupdated program publications.Yes No PR1.03.01Yes Yes PR1.03.01Yes Yes PR1.03.01Yes Yes PR1.03.01Yes Yes PR1.03.01Yes Yes PR1.03.01N/A N/A N/A N/A21. Annual Reenrollment LetterThis new letter will be sent to providers onan annual basis to notify them of therequirement to reenroll.NoYesPR3.02PR.SS.0622. First Notification - B NoticesThe first notice is sent to solicit correctname and TIN information.No Yes PR4.SS.049.1.2.1 | 27

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