Part 4 - Iowa Medicaid Enterprise

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RFP MED-12-001 | Technical ProposalIowa Medicaid Enterprise System Service Procurement | MMIS and Core MMIS OperationsFigure 8-2. Overview of the Project Management Task. Team Noridian establishes a trusted partnershipwith the Department to provide an environment of success for the Implementation teams.Team Noridian's iVision360 is unique in that it combines project management and ISDM methodologiesinto one comprehensive approach to implementations. iVision360 includes the design and analysis,implementation, testing, and transition to operations processes required to implement the new MMIS,while applying comprehensive management oversight and measurement processes. These processes haveintegrated QA processes, and are also able to be tailored to support a department IV&V contractor'sneeds. Noridian's partner CNSI has experience working successfully with IV&V contractors on the8 | 4
RFP MED-12-001 | Technical ProposalIowa Medicaid Enterprise System Service Procurement | MMIS and Core MMIS Operationsimplementations in Washington and Michigan, and both Noridian and CNSI have experience workingwith IV&V and QA Services contractors on multiple large implementation projects.Our approach to facilities for the MMIS project is provided in Section 8.2.6. Team Noridian willimplement all hardware and software required to support the MMIS in the Department data center in DesMoines, Iowa. Team Noridian understands the requirement for the contractor to operate and maintain ofall hardware and software for a period ending one month after the MMIS is certified by CMS unless theDepartment elects to exercise the option to extend the contractor's operation and maintenance of theMMIS for one or more years, and in which case will operate and maintain through the end of the contract.Team Noridian has experience in the operations and maintenance of Medicaid and other large healthcaresolutions in multiple states and can fully comply with this requirement. Team Noridian also understandsand accepts the requirement to transfer ownership of all hardware and software licenses to the Departmentat the end of the contract.8.1 Contract PhasesRFP Section 6.1Within Tab 8, Team Noridian will present the methodologies, processes to start up the MMIS project,implement the MMIS and transition our certifiable new MMIS to operations. Our detailed approaches andplans for these phases are presented in Figure 8-3.Implementation StepDesignDevelopmentTestTransition to OperationsSystem and User DocumentationSupporting Approaches and/or Plan(s)• Section 8.3.1 Analysis and Design• Section 8.2.7.7.7 Applications Implementation Plan• Section 8.2.7.7.8 Interface Plan• Section 8.3 Implementation Phase• Section 8.3.1.2.6 Business Continuity Plan• Section 8.3.1.2.7 Disaster Recovery Plan• Section 8.3.2.1 Data Conversion Task• Section 8.3.2.2 Configuration and Rules Engine• Section 8.3.2.3 Testing Tasks• Section 8.3.2.4 Knowledge Transfer Activities• Section 8.4Transition to Operations• Section 8.4.2 Post Implementation ActivitiesFigure 8-3. Team Noridian's Plan-Driven Approach. Detailed plans establish the approach for eachphase and avoids "surprises".Team Noridian has also presented in this proposal a comprehensive approach to quality assurance acrossall phases of the project. The details of our quality assurance and Quality Management Plan by phase arepresented in Tab 6 of this proposal.8.2 Start-Up PhaseRFP Section 6.2The start-up phase represents a foundational series of activities that will:• Establish lines of communications between Team Noridian, the Department, and other contractors• Orient the entire project team on project processes to ensure that "everyone is on the same page"• Agree on the rules of engagement for the projectAs we begin start-up, Team Noridian will establish the PMO. This body will oversee other start-upactivities as we prepare for Implementation to begin. In addition, throughout Implementation, the PMOwill provide oversight of all project management processes, tools and progress reporting.8 | 5
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Part 4 - Iowa Medicaid Enterprise

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