Part 4 - Iowa Medicaid Enterprise

RFP MED-12-001 | Technical ProposalIowa Medicaid Enterprise System Service Procurement | MMIS and Core MMIS Operations• Analyzing file data to map any image identifiers to new MMIS data including mapping to third partyproducts, such as CRM as appropriate• Reviewing reports of any files that have missing or incomplete informationExit CriteriaThe exit criteria for conversion will include approved versions of all of the required deliverables forconversion. In addition, while conversion has minimal requirements to begin, the criteria to determinethat conversion has been completed successfully are critical to the success of the production applicationand services to be provided with the new MMIS. Because of this, exit criteria will be well defined and theproject will create detailed tasks and checklists to document and ensure that these have been met.There will be exit criteria defined for each phase of conversion. The conversion UAT exit criteria must besatisfied before the production conversion can begin. After the production conversion completes, the exitcriteria will be re-evaluated for production to finalize the conversion process.Quality ManagementThe Quality Monitoring and Control unit will actively participate in the conversion effort. Based on theConversion Plan, the quality team will develop Quality Management (QM) Plan tasks to verify andvalidate key conversion deliverables and activities, and will manage the QM Plan and schedulethroughout conversion. These activities may be formal ones, such as a planned audit at the end of a phaseof work, or informal ones, such as spot checks for compliance. Formal activities will be communicated tothe conversion team in advance, including the requirements for each review or audit, to ensure that theconversion team has adequate time to prepare the materials or data for review.In addition, the quality team will provide guidance to the conversion team regarding standards andprocesses for data conversion validation and testing activities, and will review these plans forcompleteness and compliance with overall project standards and processes in these areas. The qualityteam will also provide QM related tools and support for these tools to the conversion team.8.3.2.1.1 State ResponsibilitiesRFP Section 6.3.2.1.1, Requirements a and bTeam Noridian's Data Conversion Plan for new MMIS, as outlined in Section 8.3.1.2.3 Conversion Planabove, provides an open and highly integrated approach. Team Noridian’s approach to collaborationbetween the contractor and Department teams is integrated throughout our methodology. Examples include:• Involve the Department staff in data model mapping. A fundamental tenet of informationtechnology systems is that if you understand the data model, you will understand the system. To thatend, Team Noridian will involve the Department staff in mapping activities of the data conversion task.• Review and approve deliverables. Team Noridian will work with the Department, as outlined in thisproposal, to develop the Conversion Plan and expected formats and content for other deliverables.Team Noridian will also hold planned walk-through of key deliverables with the Department in orderto explain the content and provide an understanding of the deliverable it is being asked to review andapprove. In our experience, the deliverable walk-through process is highly beneficial to avoidcustomer confusion on what had been approved and subsequently leading to issues, discrepancies, orchange requests later in the project.• Describe the eCAMS data model. Team Noridian will provide descriptions and walk-through of theeCAMS data model to provide a deeper understanding of the transfer system.• Review analysis of legacy data. Team Noridian will present an understanding of the legacy data (andhow the data will need to be transformed for the transfer) to provide another level of understanding tothe Department staff.8 | 113