Part 4 - Iowa Medicaid Enterprise

RFP MED-12-001 | Technical ProposalIowa Medicaid Enterprise System Service Procurement | MMIS and Core MMIS OperationsType of Communication Function and Content Audience FrequencyWeekly status reportMonthly status reportQuarterly status reportProgress meetingsPMO meetingsMeeting agendas and minutes• Provides status of deliverables and milestones due inthe reporting period• Compares actual progress to planned progress• Uses approved format• Described in detail in Section 8.2.7.11.1• Provides status of deliverables and milestones due inthe reporting period• Compares actual progress to planned progress• Uses approved format• Described in detail in Section 8.2.7.11.1• Provides status of deliverables and milestones due inthe reporting period• Compares actual progress to planned progress• Includes CMS reporting• Uses approved format• Described in detail in Section 8.2.7.11.1• Implementation team members• The Department• Team Noridian senior management• Department and Team Noridian PMO• Implementation team members• The Department• Team Noridian senior management• Department and Team Noridian PMO• Implementation team members• The Department• Team Noridian senior management• Department and Team Noridian PMO• Representatives from each implementation teambrings first-hand knowledge of activities, status,• Implementation team membersissues in each area• The Department• Facilitates cross-team communication, prioritization ofissues, and problem solving• Accelerates agreement on corrective actions• Examine project status and progress as well asresolve problems requiring executive attention.• Review items escalated for review• Distributed before and after each meeting to outlineitems to be covered at the meeting and report on allactivities that occurred at each meetingDepartment and Team Noridian PMO• Implementation team members• The Department• Team Noridian senior managementWeeklyMonthlyQuarterlyTo bedeterminedMonthlyAgendasdistributed twodays beforeeach meetingMinutesdistributed withintwo days of themeetingFigure 8-13. Major Communications Vehicles. It is vital that communication vehicles are in place andcontinually assessed from implementation inception to completion.Team Noridian will produce and deliver other indicators of performance including risk assessments andany other agreed-upon reporting and tracking requests.In addition to distributing information through more formal means shown in Figure 8-13, TeamNoridian encourages open communication and continuous collaboration between our staff, theDepartment, and any other stakeholders. Successful projects have effective communications, involvekey stakeholders in a meaningful manner, and maximize the number of interaction points with theend-user and business community. The fundamental point is to avoid surprises and involve theDepartment community in a collaborative manner. Our project and communication vehicles areorganized in a manner that promotes this tenet.8.2.7.7.2 Project Work Plan for ImplementationRFP Section 6.2.3.7.2Team Noridian uses a proven, repeatable process to develop highly-detailed project work plans whichalso serve as the project schedules. Our approach is based on industry best practices aligned with theProject Management Institute’s (PMI) Project Management Body of Knowledge Guide (PMBOK), FourthEdition. Time (schedule) management processes as defined in the PMBOK, are closely aligned with thePMBOK scope management activities and the work breakdown structures (WBS) that are created as partof the scope management activities are the main input to work plan creation.8 | 23