Part 4 - Iowa Medicaid Enterprise

RFP MED-12-001 | Technical ProposalIowa Medicaid Enterprise System Service Procurement | MMIS and Core MMIS Operationsand conference rooms, Team Noridian will supply a break and kitchen area for staff to prepare lunchesand take breaks. Also, the facility has ample parking to accommodate reserved parking spaces for therequired 10 Department parking spaces.The Des Moines facility will be configured with sufficient conference rooms to support start-up andtesting activities, including two meeting room facilities that will support Team Noridian staff and 20Department implementation team members. The two large conference rooms will be configured withequipment to support Internet-based and Microsoft PowerPoint presentations via two internet-connectedPCs that will also have access to printers within the facility. Also in the rooms, Team Noridian willsupply two projectors and screens. Point-to-point interactive video conferencing sessions will also besupported through Skype. Internet-based presentations, application sharing, and larger video conferenceswill be available through WebEx. The rooms will also be equipped with high quality Polycomspeakerphones for teleconferences.8.2.6.3 Permanent FacilitiesRFP Section 6.2.2.3Team Noridian looks forward to continuing to be a part of the IME permanent facility during theoperations, certification, and turnover phases. In Tab 6, Team Noridian has supplied an organizationalchart and staff levels, including key personnel and other management positions, for use by theDepartment in determining spacing requirements in the IME. Team Noridian's staff will be located in DesMoines during operations, certification, and turnover phases. The COTS product's base product code willbe built by the vendors in their facilities, with publicly available releases being given to Team Noridianfor IME-specific requirements to be configured in Des Moines. Team Noridian’s solution is based on thehighly configurable eCAMS platform. The core components of the platform are shared across multipleprojects that include MMIS, Medicaid Incentive Payment Program, and Health Insurance Exchangeimplementations. A centralized team conducts maintenance and support for the eCAMS platform and thismodel provides cost savings for both Team Noridian and its customers. This team consists of:• Applications Support. Maintains core application code and application programming interfaces (API)• Database Support. Performs database management and administration support• Systems Infrastructure Support. Maintains and administers server settings, releases, andconfiguration management of standardized componentsTeam Noridian is also prepared to extend the lease for the temporary facility in the case that the IMEfacility is not available.8.2.6.3.1 State ResponsibilitiesRFP Section 6.2.2.3.1, Requirements a through iTeam Noridian's experience with the IME permanent facility has been positive over the past six years.Team Noridian recognizes and appreciates the Department providing the space, furniture, computingequipment, standard software, telecommunications, and printing equipment and supplies during theoperations, certification, and turnover phases.8.2.6.3.2 Contractor ResponsibilitiesRFP Section 6.2.2.3.2, Requirements a through dTeam Noridian recognizes that as the Core MMIS contractor, we will supply access to the softwarepackages we are proposing as part of our response. Team Noridian will bring adequate licenses forDepartment and other contractor staff to have access to the systems such as, but not limited to, the WebPortal, the eCAMS MMIS, and OnBase. Team Noridian will work with the Department to determine therequired number of licenses, realizing there are approximately 400 contractor and Department staff at theIME facility.8 | 12