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Part 4 - Iowa Medicaid Enterprise

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RFP MED-12-001 | Technical Proposal<strong>Iowa</strong> <strong>Medicaid</strong> <strong>Enterprise</strong> System Service Procurement | MMIS and Core MMIS Operations8.4.2.6 Performance StandardsRFP Section 6.4.2.6Team Noridian will meet the performance standards contained in the RFP. Our specific responses to therequirement of RFP Section 6.4.2.6 are contained in Sections 8.3.2.6.1 through 8.3.2.6.4 below.8.4.2.6.1 CAP StandardsRFP Section 6.4.2.6, aTeam Noridian's quality assurance manager will submit CAPs as described in Section 8.4.2.4.2.8.4.2.6.2 Certification StandardsRFP Section 6.4.2.6, Requirement bTeam Noridian's certification manager will meet this performance standard as described in Section8.4.2.4.4 of this tab and in Tab 11.8.4.2.6.3 System and User DocumentationRFP Section 6.4.2.6, Requirements c and dFigure 8-115 is a snapshot of the project work plan tasks associated with system documentation and userdocumentation. As shown in the work plan, Team Noridian, using the deliverable process outlined in thistab, will provide the system documentation and user documentation baseline for new MMIS operationswithin 60 days prior to the start of the operations phase. Updates to the baseline are discussed in theresponse to requirements c and d in Section 8.4.2.6.4 which follows.8 | 213

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