Part 4 - Iowa Medicaid Enterprise

RFP MED-12-001 | Technical ProposalIowa Medicaid Enterprise System Service Procurement | MMIS and Core MMIS OperationsAt the final go live assessment meeting, Team Noridian will formally deliver a final implementationreport that includes the results of all prior assessments and all pre-go live checklists and will requestDepartment approval for go live.8.4.1.6 Implementation CertificationRFP Section 6.4.1.6Team Noridian will deliver a signed implementation certification specifying system and operationalreadiness of the new MMIS and Core MMIS operations. The implementation certification will bedeveloped by verifying each component of the implementation certification checklist. Team Noridian willconduct a verification procedure which will include the appropriate staff from the project, theDepartment, and IME contractor units to ensure all systems, documentation, and processes are in place.The implementation certification letter will confirm that the following activities have occurred and thesystem is ready for production:• Knowledge transfer has been completed and approved by the Department• Technical• Non-Technical• Data conversion has been completed and all data has been tested and accepted• The site is prepared and ready for occupancy and work• Help desk has been established, processes have been documented, and it is ready to beginsupport activities• Support processes such as system and user documentation are in place• Production source, jobs, and data have been version controlled and are locked down inproduction libraries• Databases have been appropriately sized and monitored for performance and are ready forproduction processingTeam Noridian will establish a verification team for each area of the implementation certification t whichwill include key members of the appropriate team and Department unit managers who will sign off thatthe activities are complete.8.4.1.7 Final Data Conversion and TransferRFP Section 6.4.1.7, Requirements a through eTeam Noridian will ensure that all data conversion activities have been completed as required for thenew MMIS to become operational. Completeness of data conversion tasks is critical as it also helps toensure that all system functions are performing in accordance with requirements. For example, theprovider and member information must be completely converted, the claim history should be available,and other supporting data should be transferred to the production environment prior to declaringreadiness for operations.During the cutover from the legacy system to the new MMIS, a freeze period will be implemented whenthe legacy system will be shut down and the final readiness activities for the new MMIS will becompleted. This will include conversion of data from the legacy system that came in after the prior roundof conversion. Final dispositions must be made on claims suspended in the legacy system at the time ofcutover. In previous implementations, all such claims were denied and the providers were instructed toresubmit those claims as soon as the new MMIS was operational. Team Noridian will discuss strategiessuch as this with the Department during our cutover planning sessions.Team Noridian will ensure that all required documentation is completed and has been reviewed andapproved by the Department. The Department must also certify that UAT has been completed and allidentified issues have been addressed to their satisfaction. Team Noridian will ensure that all set up8 | 192