Part 4 - Iowa Medicaid Enterprise

RFP MED-12-001 | Technical ProposalIowa Medicaid Enterprise System Service Procurement | MMIS and Core MMIS OperationsFigure 8-97. Course Attendee Statistics. Key metrics are captured to track trainee participation andsuccess in each knowledge transfer course, supporting immediate tracking and reporting on knowledgetransfer progress and efficacy.Brainshark also facilitates surveys of trainees that provide feedback on the knowledge transfer contentand approach. Survey questions will also assess trainee satisfaction with the training specialists deliveringtraining, the value of the training materials, the training setting, and the pace of the course. Statistics arealso captured from these trainee satisfaction survey and reports will be generated and regularly assessedto support adaptations to training approaches. Reports of trainee satisfaction will be provided to theDepartment, supporting Team Noridian's commitment to visibility into the efficacy of knowledge transferactivities as well as reports of adjustments and accommodations made to better support trainees.8.3.2.4.11 Knowledge Transfer ReportsRFP Section 6.3.2.4.11Team Noridian will work with the Department and other key stakeholders to identify the target audienceand specific attendees to be trained on various curricula and the courses within each curriculum. Lists oftrainees can be loaded into Brainshark and then the courses to be completed by each trainee is associatedwith the trainee, providing a complete list of all courses each trainee will complete throughout the courseof the knowledge transfer phase of the project. Figure 8-98 provides a sample list of trainees enrolled in aparticular course. Reports can be generated from Brainshark to summarize the curricula, the associatedcourse, and the trainees designated to participate in each course. These reports will be supplemented bythe knowledge transfer schedule published to the Project Portal and will be communicated with theDepartment and the IME contractors to assure each trainee is available to attend knowledge transfersession related to their specific role-based courses.8 | 172