Part 4 - Iowa Medicaid Enterprise

RFP MED-12-001 | Technical ProposalIowa Medicaid Enterprise System Service Procurement | MMIS and Core MMIS OperationsTab 8 - Start-Up and Implementation PhasesRFP Section 9.2.9, Section 6Team Noridian’s new Medicaid Management Information System (MMIS) is a proven andinnovative 21st Century Web-centric system. The flexibility and configurability of our rulesengine driven system will enable the Department to be more responsive to legislative, regulatory,and business process changes.The flexibility of the new MMIS provides anopportunity for Team Noridian and theDepartment to establish a proactive approach tomanaging the project to ensure goals andobjectives are aligned with the Department'svision and to achieve rapid success through earlyimplementation of functionality. eCAMS, thefoundation of the new MMIS, is CMS certifiedin two states under the new checklist. TeamNoridian's proposal describes in detail how thenew MMIS will be implemented to comply withthe Department's requirements outlined in therequest for proposal (RFP). Our detailedapproach to implementation, development,architecture, testing, transition to operations, anddocumentation are based on six years ofsuccessful experience working as the CoreMMIS contractor at the Iowa MedicaidEnterprise (IME) and lessons learned from our81 combined years delivering health care systems and services.Our approach and methodology involve the following three fundamental “tracks” that are orchestrated byour professional team:• Project Management and Integration. Ensures that collaboration is occurring among the variousteams, and that the project is moving in the right direction in an efficient and effective method.• Implementation. Establishes the innovative, high-value Medicaid information technology (IT)infrastructure for the MMIS and ensures that the new MMIS capabilities are traced to the RFPrequirements and that gaps are managed and addressed.• Transition to Operations and Certification. Ensures that the infrastructure is ready to accept thesystem going into production, data conversion accurately accounts for legacy data, and that theDepartment and Team Noridian organizations are fully prepared for production operations.Within 45 days of contract award, Team Noridian's leadership team will form a Team Noridian ProjectManagement Office (PMO) which will be the central organization that will govern and driveimplementation success, and which will work closely with the Department PMO. Our approach is toform a partnership with the Department to establish a common vision and process for the managementof risks, issues, changes, and the information systems development methodology (ISDM). Thispartnership will also be extended to the selected Pharmacy Point-of-Sale (POS) vendor in order to ensurethe proper integration between the MMIS and POS. The PMO will enable us collectively to better alignour teams, instill a sense of common goals, and streamline how we address risk and issues. As we willoutline in the proposal, our approach and methodology is highly collaborative and involves systematicallytraversing a series of steps, control gates, and reviews to successfully release system capability over the8 | 1