Part 4 - Iowa Medicaid Enterprise

RFP MED-12-001 | Technical ProposalIowa Medicaid Enterprise System Service Procurement | MMIS and Core MMIS OperationsFigure 8-95. Knowledge Transfer Schedule Milestones. The key knowledge transfer milestone dates aredepicted with stars and coincide with the start of UAT, the start of ORT, and take place prior to the startof implementation.The schedule for sessions will published to the Project Portal and will be made available in advance ofconducting sessions to support planning of Department and IME contractor staff attendance. Whenappropriate, multiple sessions will be made available on common subject matter to minimize the impactof having several operational staff away from their day-to-day functions at the same time. Sessions willbe scheduled during regular business hours, Monday through Friday, excluding holidays.Team Noridian's primary office location for the start-up phase of the contract will be in Des Moines. Thislocation is approximately 6.2 miles—a 12-minute car ride—from the IME facility at 100 Army PostRoad, Des Moines, Iowa. The temporary space will accommodate all required Team Noridian functions,and provide secure space for the Department's use. Knowledge transfer sessions will be conducted fromthis facility. The proximity of this location to the IME facility minimizes non-productive time as staffcommute between locations for training.Knowledge transfer curricula and associated courses will be kept up-to-date as system changes take placeto assure that any new staff or staff that change roles will have access to training materials that reflectcurrent system functionality.8 | 169