Part 4 - Iowa Medicaid Enterprise

RFP MED-12-001 | Technical ProposalIowa Medicaid Enterprise System Service Procurement | MMIS and Core MMIS Operations7.1.3 Our Success in Cooperative, Collaborative EnvironmentsRFP Section 5.1, Requirement cTeam Noridian is a proponent of cooperative, collaborative efforts and we work diligently to promote anopen, positive environment throughout all of our many lines of business. As shown in Figure 7-1, TeamNoridian's core business values are: Our Customers, Excellence, Integrity, and Dynamic Workplace. Wecarefully choose our subcontractors to ensure they share these values, and we instill these values in eachof our employees. Adherence to these values by all Team Noridian members is an expectation.Developing mutually beneficial relationships with our customers and all project stakeholders is a keyelement in adhering to our business values.Figure 7-1. Team Noridian Values. Collaboration and communication with our customers and projectstakeholders are key elements of the Team Noridian values.As the current MMIS Core contractor, Noridian has successfully worked with all of the IME contractorunit managers and staff in combined efforts to improve performance and services, and we know theDepartment's role as contract monitor for all system services contractors. As Team Noridian, we willremain committed to this best-of-breed business model; we believe it results in a highly successfulprogram and positive work environment. A few examples of collaborative efforts Noridian hascontributed to within the IME include:7 | 4