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Part 4 - Iowa Medicaid Enterprise

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RFP MED-12-001 | Technical Proposal<strong>Iowa</strong> <strong>Medicaid</strong> <strong>Enterprise</strong> System Service Procurement | MMIS and Core MMIS Operations• Defining Data Asset Owners: The initial step in the implementation of a data governance programinvolves defining the owners or custodians of the data assets in the enterprise. Team Noridian will useits existing best practices to establish clear guidelines regarding who is accountable for each aspect ofthe data, including its accuracy, accessibility, consistency, completeness, and updates.• Defining Data Access Processes: The second step in the approach is to define the data managementprocesses. Team Noridian will document processes as a part of its design concerning how the data isto be stored, archived, backed up, and protected from mishaps, theft, or attack.• Defining Data Control Procedures: The third step is to define, and put into place, a set of controls andaudit procedures that ensure ongoing compliance with government regulations and industry bestpractices. Those practices include procedures governing physical transfers, firewalls, encryption,remote working, staff training, and general security, as well as schedules for regular monitoring of theabove during the life of the contract.Technical ArchitectureTeam Noridian’s new MMIS technical architecture facilitates changes and localizes, as much as possible,the effects of such changes on design documents, code, and other system work products. The architectureis designed to enable and facilitate the use or reuse of certain existing components, frameworks, classlibraries, legacy, and third-party applications.Figure 9-6 shows a conceptual block diagram of the high-level components and frameworks, includingthe touch points within the system. Most of the interfaces and touch points between systems areorchestrated through the EXACT SOA framework. EXACT uses a message-based framework thatenables location and technology transparency. Location transparency refers to fact that a serviceconsumer does not need to know where the services he/she is using is located within the Departmentnetwork because the request and delivery of services is managed and monitored through EXACT.Likewise, technology transparency refers to the fact that function of a service is separated from thetechnology platform that provides the service's functionality. As a result, service consumers andproducers are technology agnostic, not caring what technology platform supports the service orwhich technology platform will use the service. The technology difference between consumer andproducer technology platforms is mitigated by EXACT's managing and monitoring of the relationshipbetween the two.Figure 9-6. High Level Technical Service Overview of the Team Noridian Solution. Use of services baseddata integration allows for improved flexibility, scalability and technical agility.The connectivity infrastructure for the new MMIS, EXACT, is a web-based, n-tier architectureframework that supports a modular, yet interoperable, environment in which the various assets, includingthe new MMIS modules, Department IT assets, and external systems share a loosely coupled relationship9 | 11

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