Part 4 - Iowa Medicaid Enterprise

RFP MED-12-001 | Technical ProposalIowa Medicaid Enterprise System Service Procurement | MMIS and Core MMIS Operations8.4.2.4 Contractor ResponsibilitiesRFP Section 6.4.2.48.4.2.4.1 Access to EnvironmentsRFP Section 6.4.2.4, Requirement aDuring the implementation phase and during operations, Team Noridian will provide the Departmentevaluation team access to new MMIS. During development, in keeping with the iVision360, releases willbe made periodically to a demonstration area so the Department and the evaluation team have access, inthe new MMIS interim release environment, to the latest software to review development progress.During operations, the Department evaluation team will have complete access to both the UAT andproduction environments to monitor operations. Whether an individual evaluation team member hasaccess to the complete new MMIS or just certain business areas will be determined by the Departmentand controlled through role-based access control (RBAC), where individual users are mapped to roles.8.4.2.4.2 Corrective Action PlansRFP Section 6.4.2.4, Requirements b and dTeam Noridian will work with the Department to establish corrective action plans for addressingdeficiencies. When these procedures require that Team Noridian submit a CAP for Department approval,we will do so. Upon approval of the CAP, Team Noridian will execute the plan.8.4.2.4.3 Post Implementation EvaluationRFP Section 6.4.2.4, Requirement cTeam Noridian will use the deliverable process described in this section to develop a DXD for the postimplementation evaluation. As described in this section, we will deliver for Department approval the postimplementation evaluation report.8.4.2.4.4 CMS Certification SupportRFP Section 6.4.2.4, Requirement eTeam Noridian's approach to certification is discussed in Tab 11. Team Noridian fully recognizes that achievingCMS certification retroactive to day one of the new MMIS is critical to the Department. We recognize that inaddition to collecting evidence needed to demonstrate that the system is certifiable on day one of operations, thereis also a need for certain federal reports to be produced and included in the certification documentation. TeamNoridian's certification manager is responsible for developing the certification folders and collecting the evidenceto include in those folders, we will also capture and archive any first run federally mandated reports identified inthe new MMIS certification plan for inclusion in the certification documentation.8.4.2.5 DeliverablesRFP Section 6.4.2.5, Requirements a through dIn Figure 8-114, Team Noridian agrees to meet the deliverables required for the post implementation phase.The figure also provides the location in the proposal that provides additional detail on the deliverable.Deliverable Agree to Meet? Proposal SectionAll required CAPS Yes 8.4.2.4.2 Corrective Action PlansCMS certification documentation including archived versions of all first-runfederally required reports.Yes8.4.2.6.2 Certification StandardsSystem Documentation Yes 8.4.2.6.3 System and User DocumentationUser Documentation Yes 8.4.2.6.4 Documentation UpdatesFigure 8-114. Post Implementation Deliverables. Team Noridian will provide all of the deliverables forthe post implementation phase required by the RFP.8 | 212