Part 4 - Iowa Medicaid Enterprise

RFP MED-12-001 | Technical ProposalIowa Medicaid Enterprise System Service Procurement | MMIS and Core MMIS OperationsFigure 9.1.2.1-16. History of Changes Online View. eCAMS captures a history of every change made tothe data in the provider master file.PR1.02For paper enrollment forms, we will have applications scanned into Team Noridian's enterprise documentmanagement system (EDMS) system, OnBase, and then dynamically routed via electronic workflow tothe Provider Enrollment unit for processing. For providers who prefer self-service capabilities, eCAMS’functionality allows providers to enter or update enrollment information through the provider portal. Fullfunctionality and editing capabilities ensure only complete and accurate applications are accepted andprocessed. Once in eCAMS, authorized provider enrollment specialists use the built-in workflowmanagement functions to view the current application backlog, identify the enrollment specialist assignedto each application, and determine when the application was last touched.eCAMS workflow management features include:• Dynamic real-time routing of newly submitted enrollment requests and maintenance requests inaccordance with the Department and IME's defined routing rules• Automatic notification to assigned staff when a newly submitted application or maintenance requestis available to work, as shown in Figure 9.1.2.1-17.9.1.2.1 | 33