Voicemail Pro installation - IP Office Info

6.3.3 SMTP Receiver
This tab is used to set where the voicemail server checks for incoming SMTP messages. The SMTP Receiver setting can
be set to either Internal or External.
· Internal 104
Use this option for voicemail servers running on the IP Office Application Server server.
· External 104
Use this option when the voicemail server is on a server where is co-exists with a third-party SMTP application, for
example an IIS server with SMTP enabled.
External
The External setting should be used when the voicemail server should check the mail drop folder on a local SMTP server
for SMTP e-mail messages. For example, when there is an IIS server with SMTP enabled on the same server computer as
the Voicemail Pro server.
· Distributed or Primary/Backup Voicemail
This is the option that should be used if the voicemail server is a Windows-based server in a network where
distributed voicemail servers are being used or if the voicemail server is a server in a primary/backup voicemail
server pairing.
· Port
This is the port on which the server receives incoming SMTP e-mails.
· Domain
This is the domain destination address for which the server will accept incoming e-mails. Note that it matches the
domain set by the first server entry in the SMTP Sender 101
tab.
· Messaging Between Voicemail Servers
For messaging between voicemail servers, the first entry in the SMTP Sender list must be the one
configured and used. Each server uses the SMTP server service on the same server computer as the
voicemail service. For example a Windows based servers uses the SMTP e-mail provided by the IIS on the
same server. The voicemail service also uses the domain set to filter incoming SMTP mails received by the
SMTP server. For this to work, the domain entered should be the fully qualified name of the server on which
the voicemail server is running, for example vmpro1.example.com. Any incoming messages where the
recipient mail domain is not exactly the same as the specified domain are ignored. The recipient can either
by vmsyncmaster, vmsyncslave or the name or extension of a mailbox on the Voicemail Pro server, for
example Extn201@vmprocentral.example.com or 201@vmprocentral.example.com.
Note:
If you are using Voicemail Pro in a distributed environment, a distributed server delivers a recorded message to the
central voicemail server on completion of the recording. However, the presentation to the voicemail server for message
waiting indication (MWI) and access via telephone might be delayed because of the internal processing of the message
and the network latency. The delay might be up to 2 minutes in high traffic situations.
Implementing Voicemail Pro Page 104
IP Office 8.1
15-601064 Issue 8b (Tuesday, December 11, 2012)