Voicemail Pro installation - IP Office Info

5.5 Hunt Group Settings
IP Office Configuration: User Source Numbers
Voicemail can be configured for each hunt group on the IP Office system. This section looks at the basic voicemail
settings.
Voicemail Answer Time
For IP Office 4.0+, the condition under which calls targeted to a hunt group go to voicemail has been changed to a
timeout. For calls waiting to be answered, once this timeout expires the call is redirected to voicemail regardless of where
it is in the hunt group.
Hunt Group Settings
1.Open IP Office Manager.
2.In the Navigation pane, click Hunt Group and select the hunt group.
3.Select the Voicemail tab.
· Voicemail Code / Confirm Voicemail Code
Enter a voicemail code between 1-15 digits in the Voicemail Code field. This is required when users retrieve
voicemail messages for the hunt group remotely, for example from an extension that is not a member of the
hunt group or from an external telephone.
· Voicemail E-mail: Default = Blank (No voicemail e-mail features)
This field is used to set the user or group e-mail address used by the voicemail server for voicemail e-mail
operation. When an address is entered, the additional Voicemail E-mail control below are selectable to configure
the type of voicemail e-mail service that should be provided.
· Use of voicemail e-mail requires the voicemail pro server to have been configured to use either a local MAPI
e-mail client or an SMTP e-mail server account. See Voicemail E-mail Installation 54
.
· Use of voicemail e-mail for sending (automatic or manual) e-mail messages with wav files attached requires
discretion, as a one-minute message creates a wav file of 1MB size.
· Voicemail E-mail Default = Off
If an e-mail address is entered for the user or group, the following options become selectable. These control the
mode of automatic voicemail e-mail operation provided by the voicemail server whenever the voicemail mailbox
receives a new voicemail message.
· Users can change their voicemail e-mail mode using visual voice. If the voicemail server is set to IP
Office mode, user can also change their voicemail e-mail mode through the telephone prompts. The
ability to change the voicemail e-mail mode can also be provided in a call flow using a Personal
Options Menu action or a Generic action.
· If the voicemail server is set to IP Office mode, users can manually forward a message to e-mail.
Implementing Voicemail Pro Page 91
IP Office 8.1
15-601064 Issue 8b (Tuesday, December 11, 2012)