Voicemail Pro installation - IP Office Info
Voicemail Pro installation - IP Office Info
Voicemail Pro installation - IP Office Info
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8.5 Glossary<br />
8.5.1 Centralized <strong>Voicemail</strong> <strong>Pro</strong> Server<br />
Appendix: Installing Networked Messaging (VPNM)<br />
Centralized <strong>Voicemail</strong> <strong>Pro</strong> uses a single <strong>Voicemail</strong> <strong>Pro</strong> server to provide voicemail services for all <strong>IP</strong> <strong>Office</strong>s in the Small<br />
Community Network. Except for use of ContactStore, only the central <strong>IP</strong> <strong>Office</strong> hosting the voicemail server requires<br />
licensing for <strong>Voicemail</strong> <strong>Pro</strong> operation and features.<br />
8.5.2 Distributed <strong>Voicemail</strong> <strong>Pro</strong> Server<br />
For <strong>IP</strong> <strong>Office</strong> Release 6.0 and higher, remote <strong>IP</strong> <strong>Office</strong>s in the Small Community Network can be associated with another<br />
voicemail server in addition to the centralized voicemail server. The additional distributed server then provides all<br />
voicemail services (except message storage and collection) for that <strong>IP</strong> <strong>Office</strong>. This requires the remote <strong>IP</strong> <strong>Office</strong> to have<br />
licenses for voicemail operation and the features it requires.<br />
8.5.3 MAPI<br />
Message Application <strong>Pro</strong>gramming Interface (MAPI) is a Microsoft Windows system architecture that supports adding<br />
messaging functionality into applications. MAPI-enabled e-mail applications can share e-mails and also work together to<br />
distribute the mail.<br />
8.5.4 SNTP<br />
Simple Network Time <strong>Pro</strong>tocol (SNTP) is an Internet standard protocol (built on top of TCP/<strong>IP</strong>) that provides accurate<br />
synchronization to the millisecond of computer clock times in a network of computers. It synchronizes all the <strong>IP</strong> <strong>Office</strong>s in<br />
an SCN configuration.<br />
8.5.5 VPNM<br />
<strong>Voicemail</strong> Private Networked Messaging (VPNM) is a set of preferences available only if you have selected VPNM during<br />
<strong>installation</strong> and is licensed within the <strong>IP</strong> <strong>Office</strong> configuration. It is used to add a list of the remote VPNM servers and<br />
mailbox users on those servers.<br />
8.5.6 VRL<br />
Using the Voice Recording Library (VRL) operation, <strong>Voicemail</strong> <strong>Pro</strong> can transfer specific users' automatic and/or manually<br />
recorded calls to a third-party application. Users can select VRL as the destination for calls recorded via a Leave Mail<br />
action in a call flow.<br />
Currently, this mode of operation is only supported with the Contact Store for <strong>IP</strong> <strong>Office</strong> application from Witness<br />
Systems. This application provides tools to sort, search and playback recordings. It also supports the archiving of<br />
recordings to DVD.<br />
Implementing <strong>Voicemail</strong> <strong>Pro</strong> Page 141<br />
<strong>IP</strong> <strong>Office</strong> 8.1<br />
15-601064 Issue 8b (Tuesday, December 11, 2012)
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