Voicemail Pro installation - IP Office Info
Voicemail Pro installation - IP Office Info
Voicemail Pro installation - IP Office Info
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<strong>IP</strong> <strong>Office</strong> Configuration: System Settings<br />
· Reception / Breakout (DTMF 0)<br />
The number to which a caller is transferred if they press 0 while listening to the mailbox greeting rather<br />
than leaving a message (*0 on embedded voicemail).<br />
· For systems set to Intuity emulation mode, the mailbox user can also access this option when collecting<br />
their messages by dialing *0.<br />
· If the mailbox has been reached through a call flow containing a Leave Mail action, the option provided<br />
when 0 is pressed are:<br />
· For <strong>IP</strong> <strong>Office</strong> mode, the call follows the Leave Mail action's Failure or Success results connections<br />
depending on whether the caller pressed 0 before or after the record tone.<br />
· For Intuity mode, pressing 0 always follows the Reception / Breakout (DTMF 0) setting.<br />
· Breakout (DTMF 2)<br />
The number to which a caller is transferred if they press 2 while listening to the mailbox greeting rather<br />
than leaving a message (*2 on embedded voicemail). For pre-5.0 systems this option is not support for<br />
<strong>Voicemail</strong> <strong>Pro</strong> running in <strong>IP</strong> <strong>Office</strong> mailbox mode.<br />
· Breakout (DTMF 3)<br />
The number to which a caller is transferred if they press 3 while listening to the mailbox greeting rather<br />
than leaving a message (*3 on embedded voicemail). For pre-5.0 systems this option is not support for<br />
<strong>Voicemail</strong> <strong>Pro</strong> running in <strong>IP</strong> <strong>Office</strong> mailbox mode.<br />
· S<strong>IP</strong> Settings<br />
These options are available when the <strong>IP</strong> <strong>Office</strong> configuration contains a S<strong>IP</strong> line or an H323 SCN line. The values<br />
are used when the voicemail server makes calls using a S<strong>IP</strong> trunk or to a S<strong>IP</strong> device.<br />
· S<strong>IP</strong> Name: Default = User name.<br />
The value from this field is used when the From field of the S<strong>IP</strong> URI being used for a S<strong>IP</strong> call is set to Use<br />
Internal Data.<br />
· S<strong>IP</strong> Display Name (Alias): Default = User name.<br />
The value from this field is used when the Display Name field of the S<strong>IP</strong> URI being used for a S<strong>IP</strong> call is set<br />
to Use Internal Data.<br />
· Contact: Default = User name.<br />
The value from this field is used when the Contact field of the S<strong>IP</strong> URI being used for a S<strong>IP</strong> call is set to<br />
Use Internal Data.<br />
· Anonymous: Default = Off.<br />
If the From field in the S<strong>IP</strong> URI is set to Use Internal Data, selecting this option inserts Anonymous into<br />
that field rather than the S<strong>IP</strong> Name set above.<br />
3.Click OK to save any changes.<br />
4.Send the configuration back to the <strong>IP</strong> <strong>Office</strong>.<br />
Implementing <strong>Voicemail</strong> <strong>Pro</strong> Page 87<br />
<strong>IP</strong> <strong>Office</strong> 8.1<br />
15-601064 Issue 8b (Tuesday, December 11, 2012)
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