Voicemail Pro installation - IP Office Info

· System Fax Number: Default = Blank
Use this field to set the number of the fax machine to which all incoming faxes are to be directed. If you are using
a fax board, the number that you enter must match the extension number that is connected to the fax board of the
fax server computer.
· Intuity mailbox owners have the additional option to define their own personal fax number instead of the
system fax number. As the system administrator, you still need to set a system fax number to enable mailbox
owners to override it with their preferred personal fax number. Incoming calls are directed to Voicemail Pro and
then Voicemail Pro redirects fax calls to the mailbox owner's personal fax number, if one has been set. For
details, mailbox owners can refer Avaya IP Office Using Voicemail Pro in Intuity Mode (15-601130).
· If your fax system requires prefix addressing, for example the C3000 fax server, do not type a fax number in
the System Fax Number box. Instead, type the number to use as a prefix so that a fax message can be
identified and forwarded to the extension number of the intended recipient. For example, if the prefix is 55, a
fax message for extension 201 would have the prefix of 55 automatically added so that the complete number
becomes 55201.
· System Fax Number
By default, fax detection is not enabled when Voicemail Pro is first installed. When fax detection is enabled, any fax
calls that are left in a voicemail mailbox, are redirected to this system fax number.
3.Click OK.
· Use as a Prefix
If your fax system does not use prefix addressing, leave this box unchecked. For this feature to work, you also
need to set up a short code.
· Enable Fax Sub-Addressing
Most fax servers perform fax forwarding based on DTMF signaling received with the fax call. Check the Enable
Fax Sub-Addressing box so that the DTMF signal is passed to the fax server after the call has been answered
so that the fax can be forwarded to the e-mail address of the intended recipient.
4.Click Save and Make Live and select Yes.
Implementing Voicemail Pro Page 98
IP Office 8.1
15-601064 Issue 8b (Tuesday, December 11, 2012)