Voicemail Pro installation - IP Office Info

8. Appendix
8.1 SMTP Logging
SMTP error logging is enabled to generate a log of SMTP activity.
For a Windows-based Voicemail Pro installation, the activity is logged in a file in C:\Program Files\Avaya\IP
Office\Voicemail Pro\VM\logs. The file name includes a date stamp for the day on which it is generated.
8.2 SFTP Host Key Verification
If you are trying to connect to a SFTP server for the first time, the connection may fail with an error message about the
authenticity of the host. The behavior is a feature of the SSH protocol and is designed to protect you from a spoofing
attack. To proceed, verify the host key of the SFTP server.
To verify the host key of the SFTP server
1.Log in to the computer that runs the Voicemail Pro service using the same Windows account that is used to start the
service.
2.Open the WinSCP application.
3.Click New.
4.Enter the required details in the Host name and User name fields.
5.Click Login.
A message is displayed that includes the host key of the SFTP server.
6.If you trust the displayed host key, click Yes to save the host key in the cache. Otherwise, get the host key from your
system administrator, and match it with the displayed host key before you click Yes.
7.Enter the password to verify the connectivity to the remote SFTP server.
8.3 Installing VoiceMail Pro as an ACM Gateway
Complete the steps in this section to install Voicemail Pro as an ACM Gateway. There is only one type of installation for
the Voicemail Pro ACM Gateway. Therefore you are not offered the choice of custom, compact or typical during the
installation process.
To install the ACM Gateway:
1. Insert the IP Office Applications DVD. Click Voicemail Pro, and then double-click setup.exe. The Choose
Setup Language window opens.
2. Select the installation language. This language is used for the installation and for the default language prompts.
3. Click OK. Installation preparation begins.
4. Voicemail Pro requires Microsoft .NET 2.0 Framework. If this version is not detected, you are prompted to install it.
Click Yes to install Microsoft .NET 2.0 Framework and follow the instructions on the screen.
5. If the Modify, repair or remove the program window is displayed, follow the upgrade process 29
.
6. In the Welcome window, click Next. The Customer Information window opens.
7. In the Customer Information window, type a user name and the company name or use the default names that
are proposed. These settings do not affect Voicemail Pro when it is installed.
8. In the same window choose the option that determines who should be able to use Voicemail Pro when it has been
installed. If you prefer, choose the Anyone who uses this computer (all users) option.
9. In the Customer Information window, click Next. The Choose Destination Location window opens.
10.In the Choose Destination Location window, click Browse and locate the folder where the Voicemail Pro files are
to be installed. Otherwise, click Next to use the proposed folder. The Messaging Components window opens.
11.In the Messaging Components window, select ACM Gateway.
12.Click Next. The Service Account Name window opens. Details of the default administrator account may already
be filled in.
13.In the Service Account Name window, type the User Name and Password for the user account under which the
Voicemail Pro service should run. This should be the Voicemail account created previously on the domain and
Exchange server. Alternatively, click Browse and select from the list of available computer or network accounts or
click Next to use the proposed account details. The Select Program Folder window opens.
14.By default, the program folders are created in a folder called IP Office. You can specify a different folder or select
one from the list of existing folders. To specify a different folder, type the folder name in the Program Folders box.
Alternatively, to use an existing folder, highlight a name in the list of existing folders.
15.Click Next. The account details that you entered are verified. If you entered a user name that does not exist, the
system prompts you whether to create a new computer user account with the specified name and password. Click
Yes. The Select Program Folder window opens.
16.Select the program folder where you would like the icons for the Voicemail Pro components to be added. By default,
the program icons are added to IP Office.
17.Click Next. The Start Copying Files window opens. Before any copying starts, you are presented with a summary
of the settings that you have chosen so far.
Implementing Voicemail Pro Page 132
IP Office 8.1
15-601064 Issue 8b (Tuesday, December 11, 2012)