Voicemail Pro installation - IP Office Info
Voicemail Pro installation - IP Office Info
Voicemail Pro installation - IP Office Info
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Installation: <strong>Voicemail</strong> Email<br />
· UMS Exchange<br />
<strong>Voicemail</strong> <strong>Pro</strong> 5.0+ supports voicemail e-mail to an Exchange server e-mail account. For users and<br />
groups also enabled for UMS Web Services this significantly changes their mailbox operation. The<br />
Exchange server inbox is used as their voicemail message store and features such as message waiting<br />
indication are set by new messages in that location rather than the voicemail mailbox on the voicemail<br />
server. Telephone access to voicemail messages, including Visual Voice access, is redirected to the<br />
Exchange server mailbox. See UMS Exchange Server Installation 42 and UMS Exchange.<br />
· Alert<br />
If this mode is selected, each time a new voicemail message is received in the voicemail mailbox, a simple<br />
e-mail message is sent to the e-mail address. This is an e-mail message announcing details of the voicemail<br />
message but with no copy of the voicemail message attached. Users can also select this mode by dialing<br />
*02 from their extension.<br />
3.5.3.2 How <strong>Voicemail</strong> Email Messages Look<br />
Messages sent by a user or group's voicemail e-mail settings contain the following:<br />
· To<br />
The user/group e-mail address.<br />
· From<br />
The name and address setting of the e-mail client account.<br />
· Subject<br />
<strong>Voicemail</strong> Message ('calling number' > 'user name') From:'calling number'.<br />
· Body<br />
If the user or group's <strong>Voicemail</strong> E-mail mode is set to Copy or Forward, the message body will contain "<strong>IP</strong> <strong>Office</strong><br />
<strong>Voicemail</strong> redirected message".<br />
· Attachment<br />
When using Copy or Forward mode, the message is attached as a wav file.<br />
Messages sent through a <strong>Voicemail</strong> <strong>Pro</strong> eMail action are configurable, see The <strong>Voicemail</strong> <strong>Pro</strong> eMail Action 70<br />
.<br />
Implementing <strong>Voicemail</strong> <strong>Pro</strong> Page 69<br />
<strong>IP</strong> <strong>Office</strong> 8.1<br />
15-601064 Issue 8b (Tuesday, December 11, 2012)