Voicemail Pro installation - IP Office Info

Check the Server Connections
1.Check Connection to the Central Server
In the following tests, remember to use the fully qualified domain name of each server.
Centralized Voicemail Pro: Installation Notes
a. Ping Test
Make a ping from the server to the central server, for example ping vmpro1.example.com. You should see a
series of 4 successful replies from the server.
b. Telnet Test
Make a telnet test from the server to the central server, for example telnet vmpro1.example.com 25. You
should receive a response from the e-mail server within IIS. Enter quit to close the telnet connection.
2.Check Connection from the Central Server
Repeat the ping and telnet tests, this time from the central server to the backup or distributed server.
Checking Status with the Voicemail Pro Client
When connected to a Voicemail Pro server using the Voicemail Pro client, the client title bar will display the role of that
voicemail server; Centralized Voicemail, Backup Voicemail or Distributed Voicemail.
When connected to the backup voicemail server, if it is the active server, the title will have changed from Backup
Voicemail to Backup Voicemail (Live).
When connected to the centralized voicemail server, the Distributed Voicemails folder can be selected to display
details of the distributed servers and the state of the connection with each. The Result will be either:
· In Progress
The servers are synchronizing information via SMTP.
· Up-To-Date
The servers are synchronized.
Implementing Voicemail Pro Page 129
IP Office 8.1
15-601064 Issue 8b (Tuesday, December 11, 2012)