Voicemail Pro installation - IP Office Info

Centralized Voicemail Pro: Installation Notes
· For a Windows based voicemail server, these e-mails will be received on port 25 by IIS and will be
placed in its mail drop folder. To obtain the name, right-click on My Computer and select Properties.
The Computer Name tab shows the information that should be used as Full computer name. The
name must be used, IP addresses are not used.
5.Select the SMTP Receiver 104
sub tab.
· For a Windows based server, set the SMTP Receiver as External and set the Drop Folder address to
be the IIS mail drop folder (usually C:\Inetpub\mailroot\Drop).
· Click OK.
6.Click Save & Make Live.
3.Verify that Port 25 is Not Blocked
Many firewalls block access to port 25 by default. Check that the firewall software on the server is configured to
include VMProV5Svc.exe as an exception.
4.DNS Host Routing (Optional)
SMTP operation uses fully qualified domain names that need to be resolved to IP addresses by the network's DNS
server. For name resolution, the hosts files on each server can be used. Note however that if this method is used,
any changes to IP addresses of servers will need to be reflected in the file update. Locate the file C:
\Windows\System32\drivers\etc\hosts and open it in a text editor such as WordPad. Add IP address and fully
qualified domain name entries for each of the other voicemail servers.
Implementing Voicemail Pro Page 127
IP Office 8.1
15-601064 Issue 8b (Tuesday, December 11, 2012)