Voicemail Pro installation - IP Office Info
Voicemail Pro installation - IP Office Info
Voicemail Pro installation - IP Office Info
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3.5.3 <strong>Voicemail</strong> Email Operation<br />
3.5.3.1 User and Group Configuration<br />
The e-mail address for each user and hunt group is set through the <strong>IP</strong> <strong>Office</strong> configuration.<br />
· <strong>Voicemail</strong> E-mail: Default = Blank (No voicemail e-mail features)<br />
This field is used to set the user or group e-mail address used by the voicemail server for voicemail e-mail<br />
operation. When an address is entered, the additional <strong>Voicemail</strong> E-mail control below are selectable to configure<br />
the type of voicemail e-mail service that should be provided.<br />
· Use of voicemail e-mail requires the voicemail pro server to have been configured to use either a local MAPI<br />
e-mail client or an SMTP e-mail server account. See <strong>Voicemail</strong> E-mail Installation 54<br />
.<br />
· Use of voicemail e-mail for sending (automatic or manual) e-mail messages with wav files attached requires<br />
discretion, as a one-minute message creates a wav file of 1MB size.<br />
· <strong>Voicemail</strong> E-mail Default = Off<br />
If an e-mail address is entered for the user or group, the following options become selectable. These control the<br />
mode of automatic voicemail e-mail operation provided by the voicemail server whenever the voicemail mailbox<br />
receives a new voicemail message.<br />
· Users can change their voicemail e-mail mode using visual voice. If the voicemail server is set to <strong>IP</strong><br />
<strong>Office</strong> mode, user can also change their voicemail e-mail mode through the telephone prompts. The<br />
ability to change the voicemail e-mail mode can also be provided in a call flow using a Personal<br />
Options Menu action or a Generic action.<br />
· If the voicemail server is set to <strong>IP</strong> <strong>Office</strong> mode, users can manually forward a message to e-mail.<br />
· Off<br />
If off, none of the options below are used for automatic voicemail e-mail. Users can also select this mode by<br />
dialing *03 from their extension.<br />
· Copy<br />
If this mode is selected, each time a new voicemail message is received in the voicemail mailbox, a copy of<br />
the message is attached to an e-mail and sent to the e-mail address. There is no mailbox synchronization<br />
between the e-mail and voicemail mailboxes. For example reading and deletion of the e-mail message does<br />
not affect the message in the voicemail mailbox or the message waiting indication provided for that new<br />
message.<br />
· Forward<br />
If this mode is selected, each time a new voicemail message is received in the voicemail mailbox, that<br />
message is attached to an e-mail and sent to the e-mail address. No copy of the voicemail message is<br />
retained in the voicemail mailbox and their is no message waiting indication. As with Copy, their is no<br />
mailbox synchronization between the e-mail and voicemail mailboxes. Users can also select this mode by<br />
dialing *01 from their extension.<br />
Implementing <strong>Voicemail</strong> <strong>Pro</strong> Page 68<br />
<strong>IP</strong> <strong>Office</strong> 8.1<br />
15-601064 Issue 8b (Tuesday, December 11, 2012)
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