Voicemail Pro installation - IP Office Info

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· Send As · View information store status For a mixed environment of Exchange 2003 and Exchange 2007 mail servers, also select the following permissions, which are only displayed for Exchange 2007 in the mixed environment: · Read · Execute 20. Click OK. 3.4.3.4.4 Assigning Permissions on Exchange 2010 If user account is on Exchange 2010 server, proceed as follows to assign additional permissions to the user account: 1. Verify that the user to be added is a member of the Exchange recipient Administrator group. 2. Log on to the Active Directory server using an account that has privileges to assign permissions to accounts (such as administrator). 3. Click Start | Administrative Tools | Active Directory Sites and Services. 4. In the left pane, select Active Directory Sites and Services. 5. From the View pull-down menu, select Show Services Node. 6. In the left pane, expand Services, expand Microsoft Exchange, right-click the appropriate Exchange Organization, and select Properties. 7. In the Properties window, click the Security tab. The Security tab may not be visible in an environment with both Exchange 2003 and Exchange 2010 mail servers. To enable the Security tab, see Editing the registry 52 . 8. Click Add. 9. In the Select Users, Computers, Service Accounts, or Groups window, add the user’s account. 10. Click OK. 11. Under Permissions for the group, select Read and click Apply. 12. Click Advanced. 13. In the Advanced Security Settings window, on the Permissions tab, select the check box at the bottom of the window. This will apply the permissions inherited from the parent to this object and its child objects. 14. Click Add and add the user’s account. 15. Click OK. 16. In the Apply to field, select This object and all descendant objects. 17. Verify that the following box is not selected: Apply these permissions to objects and/or containers within this container only. 18. In the Permissions field, select the required permissions. · List contents · Read all properties · Write all properties · Read permissions · Create all child objects · Administer information store · Create named properties in the information store · Receive As · Send As · View information store status For a mixed environment of Exchange 2003 and Exchange 2010 mail servers, also select the following permissions, which are only displayed for Exchange 2010 in the mixed environment: · Read · Execute 19. Click OK. 3.5 Voicemail Email Voicemail E-mail features of the voicemail server provide a number of e-mail functions: Implementing Voicemail Pro Page 54 IP Office 8.1 15-601064 Issue 8b (Tuesday, December 11, 2012)
Installation: Voicemail Email · Forward a Message to E-mail If the voicemail server is set to IP Office mailbox mode, mailbox users are able to manually forward an voicemail message to their e-mail. · Automatic New Voicemail Messages For all mailbox modes, users can use voicemail e-mail to automatically have a message sent to their e-mail whenever they receive a new voicemail message. The e-mail can be a simple alert or it can include a copy of the voicemail as an attachment. · eMail Action With customized call flows, an eMail action can be used to send a caller's recorded voicemail message to a specified e-mail address. · UMS Exchange In conjunction with Exchange server and Microsoft Outlook, users are able to use their Outlook inbox as their mailbox for voicemail messages. If the Exchange server is 2007/2010 and the mailbox is configured for Unified Messaging, the users will also have the ability to play the message within Outlook, if using Microsoft Outlook 2007/2010. Voicemail E-mail features require the voicemail server to be configured for access to either an SMTP e-mail server or to a MAPI e-mail server via a MAPI enabled e-mail client program on the voicemail server computer. · SMTP Installation 56 This is an e-mail standard supported by most e-mail servers. It is the default e-mail mode for the voicemail server. · MAPI Installation MAPI requires a MAPI compliant e-mail client program to be installed on the Voicemail Pro server. Supported MAPI clients are Outlook 2000, 2002, 2003, 2007. It also requires the Voicemail Pro service to be run using a user account that is able to send e-mails via that MAPI client. · The exact method of integration between the voicemail server and the MAPI e-mail client depends on whether the voicemail server is part of a work group or a domain. This guide contains examples for both approaches. · The MAPI process described in this guide is based on Microsoft Windows 2000 Professional with Microsoft Outlook 2000 and Microsoft Outlook Express 5.5. Steps may differ depending on the version of Windows and email client used. Note: 1. Starting with Exchange Server 2007, the MAPI is not shipped with the Exchange server but can be installed separately. For details, see http://support.microsoft.com/kb/945835. 2. Microsoft does not support installing Exchange Server components and Microsoft Outlook on the same computer. For details, see http://support.microsoft.com/kb/266418. Implementing Voicemail Pro Page 55 IP Office 8.1 15-601064 Issue 8b (Tuesday, December 11, 2012)
Page 1 and 2:
IP Office 8.1 Implementing Voicemai
Page 3: Contents 1. 2. What is new in 8.1 V
Page 7: 1. What is new in 8.1 The following
Page 10 and 11: 2. Voicemail Pro The diagram illust
Page 12 and 13: 2.2 Voicemail Pro Licenses The Help
Page 15 and 16: Chapter 3. Installation Implementin
Page 17 and 18: 3.1.1 Computer Specifications Insta
Page 19 and 20: Ports The Voicemail Pro service use
Page 21 and 22: 3.1.3 Virtual Server Support Instal
Page 23 and 24: · Voicemail E-mail Installation ·
Page 25 and 26: Installation: Server/Client Install
Page 27 and 28: 3.2.2 Web Campaigns Installation In
Page 29 and 30: Installation: Server/Client Install
Page 31 and 32: 3.3.3 Upgrade to Voicemail Pro Inst
Page 33 and 34: 3.4.1 IMAP Installation Installatio
Page 35 and 36: Installation: UMS Web Services Conf
Page 37 and 38: Installation: UMS Web Services · C
Page 39 and 40: Installation: UMS Web Services Play
Page 41 and 42: 5.Locate and select the WAV extensi
Page 43 and 44: 2.Select Microsoft Exchange Server
Page 45 and 46: Installation: UMS Web Services b. R
Page 47 and 48: 3.4.3.2 Configuring Exchange Server
Page 49 and 50: f. Click New, and then click Finish
Page 51 and 52: 3.4.3.3 Configuring Registry Settin
Page 53: · Read · Execute · Read permissi
Page 57 and 58: Installation: Voicemail Email To ad
Page 59 and 60: 3.5.2.1.2 Configuring Outlook for V
Page 61 and 62: Installation: Voicemail Email b. Ch
Page 63 and 64: 3.5.2.2.3 Configuring Outlook Expre
Page 65 and 66: 3.5.2.2.5 Configuring Outlook for E
Page 67 and 68: 3.5.2.2.8 Changing SMTP Email Accou
Page 69 and 70: Installation: Voicemail Email · UM
Page 71 and 72: 3.6 Text To Speech (TTS) Installati
Page 73 and 74: · Voicemail E-mail Reading Enable
Page 75 and 76: 3.7.3 Tracing in Debug Installation
Page 77 and 78: Chapter 4. Using the Voicemail Pro
Page 79 and 80: Using the Voicemail Pro Client: Log
Page 81: 4.4 Saving Changes Using the Voicem
Page 84 and 85: 5. IP Office Configuration The defa
Page 86 and 87: 5.2 System Settings The IP Office c
Page 88 and 89: 5.3 User Voicemail Settings Voicema
Page 90 and 91: 5.4 User Source Numbers The Source
Page 92 and 93: · Off If off, none of the options
Page 94 and 95: To view the utilization of voicemai
Page 96 and 97: 6. System Preferences A range of vo
Page 98 and 99: · System Fax Number: Default = Bla
Page 100 and 101: 6.3 Email The Email tab is used to
Page 102 and 103: SMTP Sender Settings · Logging If
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6.3.3 SMTP Receiver This tab is use
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6.5 SNMP Alarm The IP Office system
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3.Click the Voicemail Recording tab
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4.Click OK to close the System Pref
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To add a user to VPNM server: 1. In
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Implementing Voicemail Pro Page 114
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7. Centralized Voicemail Pro A Smal
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7.2 Fallback IP Office Control IP O
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Configuring Backup Server Operation
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· The synchronization is done usin
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7.5 Combined Options The various ce
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7.6 Installation Notes SMTP Configu
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Voicemail Pro Configuration In all
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Implementing Voicemail Pro Page 130
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8. Appendix 8.1 SMTP Logging SMTP e
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8.4 Installing Networked Messaging
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8.4.2 Installing VoiceMail Pro with
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To add a user to VPNM server: 1. In
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8.4.4 Testing a VPNM Setup It is ad
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Index A access works mailbox 97 act
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Microsoft Windows part 71 Mike 71 m
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Voicemail Pro Software 31, 71 Voice
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Performance figures and data quoted
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Voicemail Pro installation - IP Office Info

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