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Voicemail Pro installation - IP Office Info

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6.6 Outcalling<br />

System Preferences: SNMP Alarm<br />

The outcalling preferences in <strong>Voicemail</strong> <strong>Pro</strong> are defaults for global operation. Mailbox owners can configure their own<br />

outcalling options from their telephone, for example, create their own time profile.<br />

For details on configuring outcalling, see Avaya <strong>IP</strong> <strong>Office</strong> Using <strong>Voicemail</strong> <strong>Pro</strong> in Intuity Mode (15-601130) and Avaya <strong>IP</strong><br />

<strong>Office</strong> Phone Manager User Guide (15-600988).<br />

A timeout value can also be set by a user. This is the duration for which outcalling will attempt to connect to a number<br />

before giving up.<br />

To set the global outcalling preferences<br />

1.Open the <strong>Voicemail</strong> <strong>Pro</strong> Client application and connect to the voicemail server.<br />

2.From the Administration menu, select Preferences > General.<br />

3.Click the Outcalling tab.<br />

4.Select the times that outcalling is active in the System Times section.<br />

· Prime Times<br />

The time period that outcalling is to be active as default for the system.<br />

· Peak Times<br />

The busiest working hours.<br />

5.Set the retry settings in the System Retry Settings section.<br />

· The Number of Retries can be between 0 and 10. If the message is not collected after the last retry, no<br />

notification is sent until another new message is delivered in the user's mailbox.<br />

· The Retry Interval for each successive retry. The interval is the length of time between each attempt to connect<br />

to the target number again. The 6th to 10th retries use the default retry interval.<br />

· Double-click a selected retry time to edit the interval between retries. The New interval number window opens<br />

where the length of time between each attempt to ring the target number can be changed. Click OK to save the<br />

change and return to the System Preferences window.<br />

6.Click OK.<br />

7.Click Save and Make Live and select Yes.<br />

6.7 <strong>Voicemail</strong> Recording<br />

The <strong>Voicemail</strong> Recording tab is displayed only if you connect to a Linux-based voicemail server.<br />

On a Linux-based voicemail server, use the <strong>Voicemail</strong> Recording tab to configure SFTP connection on voicemail server<br />

to transfer recordings to the Voice Recording Library (VRL) application <strong>IP</strong> <strong>Office</strong> ContactStore.<br />

To configure SFTP connection to the VRL directory<br />

1.Open the <strong>Voicemail</strong> <strong>Pro</strong> Client application and connect to the voicemail server.<br />

2.On the Administration menu, click Preferences > General.<br />

Implementing <strong>Voicemail</strong> <strong>Pro</strong> Page 107<br />

<strong>IP</strong> <strong>Office</strong> 8.1<br />

15-601064 Issue 8b (Tuesday, December 11, 2012)

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