Voicemail Pro installation - IP Office Info

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3.4.3 UMS Exchange Configuration A UMS user or group can be configured to have their voicemail messages forwarded to the inbox of an Exchange server e-mail account. They can then access their voicemail messages using Outlook 2007/2010 and playback those messages on their computer. Alternatively any other mechanisms supported by Exchange Server Unified Messaging can be used. Access to the messages from an IP Office telephone is still supported, including Visual Voice. Voicemail messages in an Exchange 2007 inbox are not visible to UMS IMAP and UMS Web Voicemail, however Exchange 2007/2010 provides its own methods to use IMAP and web browsing with Exchange mailboxes. · Note When using an Exchange server as the message store for a user's voicemail messages, the voicemail server will deliver messages to the Exchange server on completion of the recording. However, the presentation to Outlook and back to the voicemail server for message waiting indication (MWI) and access via telephone is delayed by Exchange server processing. The delay is typically 1 or 2 minutes. The same delay also applies to changes in the message status that affect message waiting indication. The following are the pre-requisites for UMS Exchange: · Exchange Server · The Exchange server must be configured with the Unified Messaging Server Role selected. · A Dial Plan must be created on the Exchange server. This can be a blank dial plan but it must exist. · Within the Exchange server settings for each mailbox, select Enable Unified Messaging. (See Configuring Exchange Server 2007 for Exchange Server 2007 and Configuring Exchange Server 2010 for Exchange Server 2010.) · Voicemail Pro · The Voicemail Pro server must be configured for MAPI based voicemail e-mail 58 . · The supported MAPI applications are Exchange server (2003, 2007, and 2010) and Microsoft Outlook (all versions supported by the Exchange servers). · IP Office · The user or hunt group must be licensed and enabled for UMS Web Services. · The user or hunt group's Voicemail E-mail mode must be set to Forward. 3.4.3.1 Configuring Exchange Server 2007 This is a simple overview of the minimum steps required. For full details refer to Microsoft documentation. To support UMS Exchange Server 2007 operation, the Exchange Server must be configured to include the Unified Messaging Server Role. 1.In the Windows Control Panel, select Program and Features. 42 47 Implementing Voicemail Pro Page 42 IP Office 8.1 15-601064 Issue 8b (Tuesday, December 11, 2012)
2.Select Microsoft Exchange Server 2007 and click Change. 3.The wizard for changing Exchange Server setup is started. Click Next. Installation: UMS Web Services 4.In the Server Role Selection list check that Unified Messaging Server Role is one of the selected roles. Click Next through the wizard, and then click Finish. Implementing Voicemail Pro Page 43 IP Office 8.1 15-601064 Issue 8b (Tuesday, December 11, 2012)
Page 1 and 2: IP Office 8.1 Implementing Voicemai
Page 3: Contents 1. 2. What is new in 8.1 V
Page 7: 1. What is new in 8.1 The following
Page 10 and 11: 2. Voicemail Pro The diagram illust
Page 12 and 13: 2.2 Voicemail Pro Licenses The Help
Page 15 and 16: Chapter 3. Installation Implementin
Page 17 and 18: 3.1.1 Computer Specifications Insta
Page 19 and 20: Ports The Voicemail Pro service use
Page 21 and 22: 3.1.3 Virtual Server Support Instal
Page 23 and 24: · Voicemail E-mail Installation ·
Page 25 and 26: Installation: Server/Client Install
Page 27 and 28: 3.2.2 Web Campaigns Installation In
Page 29 and 30: Installation: Server/Client Install
Page 31 and 32: 3.3.3 Upgrade to Voicemail Pro Inst
Page 33 and 34: 3.4.1 IMAP Installation Installatio
Page 35 and 36: Installation: UMS Web Services Conf
Page 37 and 38: Installation: UMS Web Services · C
Page 39 and 40: Installation: UMS Web Services Play
Page 41: 5.Locate and select the WAV extensi
Page 45 and 46: Installation: UMS Web Services b. R
Page 47 and 48: 3.4.3.2 Configuring Exchange Server
Page 49 and 50: f. Click New, and then click Finish
Page 51 and 52: 3.4.3.3 Configuring Registry Settin
Page 53 and 54: · Read · Execute · Read permissi
Page 55 and 56: Installation: Voicemail Email · Fo
Page 57 and 58: Installation: Voicemail Email To ad
Page 59 and 60: 3.5.2.1.2 Configuring Outlook for V
Page 61 and 62: Installation: Voicemail Email b. Ch
Page 63 and 64: 3.5.2.2.3 Configuring Outlook Expre
Page 65 and 66: 3.5.2.2.5 Configuring Outlook for E
Page 67 and 68: 3.5.2.2.8 Changing SMTP Email Accou
Page 69 and 70: Installation: Voicemail Email · UM
Page 71 and 72: 3.6 Text To Speech (TTS) Installati
Page 73 and 74: · Voicemail E-mail Reading Enable
Page 75 and 76: 3.7.3 Tracing in Debug Installation
Page 77 and 78: Chapter 4. Using the Voicemail Pro
Page 79 and 80: Using the Voicemail Pro Client: Log
Page 81: 4.4 Saving Changes Using the Voicem
Page 84 and 85: 5. IP Office Configuration The defa
Page 86 and 87: 5.2 System Settings The IP Office c
Page 88 and 89: 5.3 User Voicemail Settings Voicema
Page 90 and 91: 5.4 User Source Numbers The Source
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· Off If off, none of the options
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To view the utilization of voicemai
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6. System Preferences A range of vo
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· System Fax Number: Default = Bla
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6.3 Email The Email tab is used to
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SMTP Sender Settings · Logging If
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6.3.3 SMTP Receiver This tab is use
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6.5 SNMP Alarm The IP Office system
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3.Click the Voicemail Recording tab
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4.Click OK to close the System Pref
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To add a user to VPNM server: 1. In
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Implementing Voicemail Pro Page 114
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7. Centralized Voicemail Pro A Smal
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7.2 Fallback IP Office Control IP O
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Configuring Backup Server Operation
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· The synchronization is done usin
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7.5 Combined Options The various ce
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7.6 Installation Notes SMTP Configu
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Voicemail Pro Configuration In all
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Implementing Voicemail Pro Page 130
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8. Appendix 8.1 SMTP Logging SMTP e
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8.4 Installing Networked Messaging
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8.4.2 Installing VoiceMail Pro with
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To add a user to VPNM server: 1. In
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8.4.4 Testing a VPNM Setup It is ad
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Index A access works mailbox 97 act
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Microsoft Windows part 71 Mike 71 m
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Voicemail Pro Software 31, 71 Voice
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Performance figures and data quoted
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Voicemail Pro installation - IP Office Info

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