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Voicemail Pro installation - IP Office Info

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Using a Batch File to Start Services<br />

In some instances, certain computers might not respond quickly enough to start all of the Avaya services in the correct<br />

order. In this circumstance, it is advisable to create a batch file which delays the start of these services until the<br />

computer is fully running.<br />

Avaya <strong>IP</strong> <strong>Office</strong> Services can be started successfully at system start-up using a scheduled task that initiates the batch file<br />

below. This batch file ensures that the services will start successfully and in the correct order.<br />

1. Set all Avaya services listed below to Manual start. Do not include Key Server.<br />

2.Create the batch file below and save it to %SYSTEMROOT%. Only include lines for the services which are installed.<br />

@echo off<br />

rem Wait 60 seconds before execute.<br />

timeout /t 60<br />

net start <strong>Voicemail</strong> <strong>Pro</strong> Service<br />

3.Create a scheduled task to start the batch file at system start-up.<br />

3.7.2 <strong>Voicemail</strong> <strong>Pro</strong> User Log<br />

User authentication failures are logged in the event viewer, under VM<strong>Pro</strong> User Log. The following details are logged:<br />

· UserID<br />

· Tool name<br />

· <strong>IP</strong> address of the Client trying to log in.<br />

To view the log details:<br />

1.Click Start | Administrative Tools | Computer Management.<br />

2.In the left pane, expand System Tools | Event Viewer | Applications and Services Logs and click VM<strong>Pro</strong> User<br />

Log in the tree to view the details.<br />

Implementing <strong>Voicemail</strong> <strong>Pro</strong> Page 74<br />

<strong>IP</strong> <strong>Office</strong> 8.1<br />

15-601064 Issue 8b (Tuesday, December 11, 2012)

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